Allow users to create and manage accounts using email, phone number, or social media login.
Implement secure authentication methods, including password recovery and multi-factor authentication.
Parking Space Search:
Provide a search functionality for users to find available parking spaces based on location, date, time, and parking type (e.g., covered, uncovered).
Display search results with details such as location, pricing, and availability.
Parking Space Reservation:
Allow users to select and reserve parking spaces based on their preferences and availability.
Provide options for selecting reservation duration, including hourly, daily, or monthly rates.
Payment Processing:
Support various payment methods, including credit/debit cards, digital wallets, and other online payment options.
Provide secure payment processing with encryption and fraud protection.
Booking Confirmation and Notifications:
Send confirmation notifications via email or SMS once a reservation is made.
Provide reminders for upcoming reservations and notifications for any changes or cancellations.
Reservation Management:
Allow users to view, modify, or cancel their existing reservations through their account dashboard.
Provide options for rescheduling or extending reservations if needed.
Parking Space Management:
Enable parking space owners or administrators to list, manage, and update available parking spots.
Provide tools for setting pricing, availability, and other details related to parking spaces.
Real-Time Availability Updates:
Ensure that parking space availability is updated in real-time to reflect current occupancy and prevent double bookings.
Provide live updates on parking space status and availability changes.
User Reviews and Ratings:
Allow users to leave reviews and ratings for parking spaces based on their experiences.
Display user feedback and ratings to help others make informed decisions.
Customer Support:
Offer support options, including FAQs, live chat, email, or phone support, to assist users with any issues or questions.
Provide a system for submitting and tracking support tickets or inquiries.
Map Integration:
Integrate with mapping services to provide users with directions to their reserved parking space.
Display parking space locations and nearby landmarks on an interactive map.
Reporting and Analytics:
Provide analytics and reporting tools for parking space owners or administrators to track bookings, revenue, and usage patterns.
Generate reports on system performance, user activity, and financial metrics.
Non-Functional Requirements
Scalability:
The system should handle increasing numbers of users, reservations, and parking spaces without performance issues.
Support for scaling infrastructure to accommodate growth and peak usage periods.
Performance:
Ensure fast and responsive interactions, with quick search results, booking processing, and payment transactions.
Optimize performance to handle large volumes of concurrent users and real-time updates efficiently.
Reliability and Availability:
Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
Implement regular backups and disaster recovery procedures to maintain service continuity.
Usability:
The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
Provide a consistent and seamless experience across different devices and platforms.
Security:
Implement robust security measures to protect user data, payment information, and system integrity.
Use encryption, secure authentication, and access controls to safeguard against unauthorized access and fraud.
Maintainability:
Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
Implement automated monitoring and logging to identify and address issues promptly.
Compliance:
Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR, CCPA) and payment processing regulations.
Provide features to support auditing, data retention, and regulatory reporting requirements.
Data Integrity and Accuracy:
Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
Localization and Internationalization:
Support multiple languages and regional settings to cater to a global user base.
Allow easy adaptation of the system to meet local regulations and cultural practices.
Accessibility:
Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
Privacy and Data Ownership:
Ensure that users retain ownership of their data and can easily control, access, and delete their information.
Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.
