Account Creation: Allow users to create accounts for property owners, managers, tenants, and potential buyers or renters using email, social media, or mobile numbers.
Profile Management: Users can manage and update their profiles, including personal information, contact details, and preferences.
Role Management: Support different user roles with varying access levels and permissions (e.g., owner, manager, tenant, buyer, admin).
Property Listings:
Property Details: Allow users to list properties with details such as location, size, type, amenities, and images.
Search and Filter: Enable users to search and filter properties based on criteria such as location, price, type, and availability.
Map Integration: Provide a map view for users to see property locations and surrounding areas.
Property Management:
Property Maintenance: Manage and track property maintenance requests, including scheduling and service tracking.
Inspection Reports: Allow for the creation and management of inspection reports for property condition assessments.
Document Storage: Store and manage property-related documents such as lease agreements, inspection reports, and maintenance records.
Tenant Management:
Application Processing: Enable potential tenants to apply for rental properties online, including submission of required documents and background checks.
Lease Management: Track and manage lease agreements, including start and end dates, rent amounts, and terms.
Rent Collection: Facilitate online rent payments through various methods and track payment histories.
Lease and Rental Agreements:
Agreement Creation: Allow for the creation and management of lease agreements, including automated generation of documents.
Renewals and Terminations: Handle lease renewals, terminations, and updates to lease terms.
E-Signatures: Support electronic signatures for lease agreements and other documents.
Financial Management:
Income and Expenses: Track and manage income (e.g., rent payments) and expenses (e.g., maintenance costs).
Invoicing and Receipts: Generate and send invoices and receipts for rent and other charges.
Financial Reports: Provide financial reports, including income statements, balance sheets, and expense summaries.
Communication:
Messaging System: Provide a messaging system for communication between property managers, tenants, and property owners.
Notifications: Send notifications for important events such as lease renewals, maintenance updates, and payment reminders.
Admin Panel:
Dashboard: A central dashboard for administrators to manage users, properties, leases, financial transactions, and system settings.
User Management: Admins can add, remove, or modify user accounts and roles.
System Configuration: Allow admins to configure system settings, including property management rules, rent structures, and user permissions.
Reporting and Analytics:
Operational Reports: Generate reports on operational metrics such as occupancy rates, maintenance costs, and rent collection efficiency.
Custom Reports: Allow administrators to generate and customize reports based on specific criteria and metrics.
Integration with External Systems:
Public Data Sources: Integrate with public data sources for property information, market trends, and demographic data.
Third-Party Services: Optionally integrate with third-party services for additional features such as advertising, payment processing, or tenant screening.
Non-Functional Requirements
Performance:
Speed: Ensure fast load times for the platform, quick response times for property searches and financial transactions.
Scalability: The system should handle increasing numbers of users, properties, and transactions without performance degradation.
Security:
Data Protection: Implement robust encryption and secure storage for sensitive user data, including personal, financial, and property information.
Access Control: Enforce role-based access controls to prevent unauthorized access to data and system features.
Transaction Security: Securely handle all financial transactions and sensitive interactions.
Usability:
User Interface: Design an intuitive and user-friendly interface for property management, tenant interaction, and financial transactions.
Accessibility: Ensure the platform is accessible to users with disabilities, following WCAG guidelines.
Reliability:
Uptime: Aim for high availability with minimal downtime to ensure continuous access to the system and services.
Backup and Recovery: Implement regular backups and a disaster recovery plan to protect data and ensure business continuity.
Maintainability:
Code Quality: Maintain clean, well-documented code to facilitate easy updates and maintenance.
Modularity: Design the system in a modular way to allow for easy addition of new features and updates.
Compatibility:
Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari, Edge).
Mobile Responsiveness: The platform should be fully functional on various mobile devices and screen sizes.
Localization:
Multilingual Support: Provide the platform in multiple languages if serving a diverse user base.
Regional Customization: Allow for region-specific content, compliance, and system configurations.
Analytics and Reporting:
Data Insights: Provide actionable insights into property management performance, financial metrics, and user engagement.
Custom Reporting: Allow administrators to generate and customize reports based on specific criteria.
