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Functional Requirements
- User Registration and Authentication:
- Allow users to create and manage accounts using email, phone number, or social media login.
- Implement secure authentication methods, including password recovery and multi-factor authentication.
- Profile Creation and Management:
- Provide users with the ability to create and update profiles, including personal details, preferences, and living habits.
- Allow users to upload profile pictures and provide information about their lifestyle, interests, and roommate preferences.
- Roommate Search and Matching:
- Implement search functionality to find potential roommates based on criteria such as location, budget, lifestyle preferences, and availability.
- Provide matching algorithms to suggest suitable roommates based on compatibility factors like habits, preferences, and schedules.
- Listing and Managing Room Availability:
- Allow users to list available rooms or apartments, including details such as location, rent, amenities, and photos.
- Enable users to manage and update their room listings, including marking rooms as occupied or available.
- Communication and Messaging:
- Provide a messaging system for users to communicate with potential roommates directly through the platform.
- Implement features for sending and receiving messages, notifications, and follow-ups.
- Roommate Preferences and Filters:
- Allow users to set and filter preferences for potential roommates, including factors like smoking habits, pet ownership, and social habits.
- Provide options for filtering search results based on these preferences.
- Background Checks and Verification:
- Offer optional background checks and identity verification services to ensure the credibility of users.
- Provide mechanisms for verifying user information and handling any verification issues.
- Booking and Reservation:
- Enable users to express interest in a room or roommate and schedule viewings or interviews.
- Provide tools for managing booking requests and confirming living arrangements.
- Reviews and Ratings:
- Allow users to leave reviews and ratings for their roommates or the properties they have lived in.
- Display user feedback and ratings to help others make informed decisions.
- Help and Support Resources:
- Offer help resources, including FAQs, user guides, and support contact options.
- Provide customer support through various channels, such as email, live chat, or phone.
- Notification and Alerts:
- Send notifications for important events, such as new matches, messages, or updates to listings.
- Allow users to configure notification preferences and delivery methods (e.g., email, SMS, push notifications).
- Data Export and Integration:
- Allow users to export their profile information and search results to various formats, such as CSV or PDF.
- Support integration with other platforms or services, such as social media for profile verification or third-party background check services.
Non-Functional Requirements
- Scalability:
- The system should handle increasing numbers of users, profiles, and listings without performance issues.
- Support for scaling infrastructure to accommodate growth and peak usage periods.
- Performance:
- Ensure fast and responsive interactions, with quick profile searches, matching, and messaging.
- Optimize performance to handle large volumes of user data and concurrent interactions efficiently.
- Reliability and Availability:
- Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
- Implement regular backups and disaster recovery procedures to maintain service continuity.
- Usability:
- The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
- Provide a consistent and seamless experience across different devices and platforms.
- Security:
- Implement robust security measures to protect user data and personal information, including encryption, secure authentication, and access controls.
- Protect against unauthorized access, data breaches, and cyber threats.
- Maintainability:
- Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
- Implement automated monitoring and logging to identify and address issues promptly.
- Compliance:
- Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR, CCPA) and housing regulations.
- Provide features to support auditing, data retention, and regulatory reporting requirements.
- Data Integrity and Accuracy:
- Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
- Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
- Localization and Internationalization:
- Support multiple languages and regional settings to cater to a global user base.
- Allow easy adaptation of the system to meet local regulations and cultural practices.
- Accessibility:
- Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
- Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
- Privacy and Data Ownership:
- Ensure that users retain ownership of their data and can easily control, access, and delete their information.
- Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.