Account Creation: Allow users (students, teachers, administrators) to create and manage accounts using email, phone numbers, or institutional IDs.
Profile Management: Users can manage their profiles, including personal information, roles, and contact details.
Role Management: Support different user roles with varying access levels and permissions (e.g., admin, faculty, student).
Feedback Collection:
Survey Creation: Enable the creation of feedback surveys or questionnaires, including multiple question types (e.g., Likert scale, multiple choice, open-ended).
Survey Distribution: Distribute surveys to students via email, SMS, or direct links.
Anonymity Options: Provide options for anonymous feedback submission to encourage honest responses.
Feedback Submission:
Form Submission: Allow students to submit feedback through web forms or mobile apps, with support for various input formats (text, rating scales).
Response Validation: Implement validation checks to ensure responses are complete and adhere to survey requirements.
Feedback Management:
Response Tracking: Track and manage feedback responses, including submission status and completeness.
Feedback Editing: Allow users to edit or update feedback responses within specified time frames.
Survey Status: Monitor the status of surveys (e.g., open, closed, in progress) and manage active and archived surveys.
Data Analysis and Reporting:
Aggregated Data: Provide tools for aggregating feedback data to generate summary statistics (e.g., average ratings, response counts).
Trend Analysis: Analyze feedback trends over time to identify patterns and areas for improvement.
Custom Reports: Allow administrators to generate and customize reports based on specific criteria and needs.
Communication Tools:
Notifications: Send notifications and reminders to students about upcoming surveys and deadlines.
Feedback Acknowledgement: Provide feedback acknowledgements and thank-you messages to students upon survey completion.
Survey Customization:
Question Customization: Allow customization of survey questions, including adding, editing, or removing questions.
Survey Templates: Provide templates for commonly used surveys to streamline the creation process.
Integration with External Systems:
Learning Management Systems (LMS): Integrate with LMS platforms to import student data and synchronize survey distributions.
Data Export: Support data export in various formats (e.g., CSV, Excel) for further analysis or integration with other tools.
Security and Compliance:
Data Protection: Ensure secure handling and storage of feedback data in compliance with data protection regulations (e.g., GDPR, FERPA).
Access Control: Implement role-based access controls to restrict access to feedback data and system features.
Non-Functional Requirements
Performance:
Speed: Ensure fast load times for the platform, quick response times for survey submissions, and real-time data processing.
Scalability: The system should handle increasing numbers of users, surveys, and feedback responses without performance degradation.
Reliability:
Uptime: Aim for high availability with minimal downtime to ensure continuous access to the feedback system.
Backup and Recovery: Implement regular backups and a disaster recovery plan to protect data and ensure business continuity.
Security:
Data Encryption: Implement encryption for sensitive data, both in transit and at rest, to protect user information.
Authentication: Use secure authentication methods (e.g., two-factor authentication) to protect user accounts and data.
Access Control: Enforce role-based access controls and ensure only authorized users can access or modify feedback data.
Maintainability:
Code Quality: Maintain clean, well-documented code to facilitate easy updates and maintenance.
Modularity: Design the system in a modular way to allow for easy addition of new features and updates.
Compatibility:
Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari, Edge).
Mobile Responsiveness: The platform should be fully functional on various mobile devices and screen sizes.
Usability:
User Interface: Design an intuitive and user-friendly interface for students, faculty, and administrators to interact with the system.
Accessibility: Ensure the platform is accessible to users with disabilities, following WCAG guidelines.
Localization:
Multilingual Support: Provide the platform in multiple languages if serving a diverse user base.
Regional Customization: Allow for region-specific content and compliance requirements.
Analytics and Reporting:
Data Insights: Provide actionable insights into feedback trends, user satisfaction, and areas for improvement.
Custom Reporting: Allow administrators to generate and customize reports based on specific criteria and needs.
