Registration and Login: Allow users to register, log in, and manage their profiles.
Role-Based Access: Define roles and permissions (e.g., survey creators, respondents, administrators) with specific access rights.
Survey Creation
Survey Builder: Provide a drag-and-drop interface or form-based builder to create surveys with various question types (e.g., multiple-choice, text, rating scales).
Question Types: Support different types of questions including multiple-choice, single-choice, text fields, dropdowns, checkboxes, and rating scales.
Logic and Branching: Implement logic and branching capabilities to show or hide questions based on previous answers.
Survey Customization
Design Templates: Offer customizable design templates for branding and visual appeal.
Themes and Styles: Allow users to choose themes and styles to match the survey’s purpose and branding.
Survey Distribution
Distribution Methods: Enable users to distribute surveys through multiple channels such as email, social media, and direct links.
Embeddable Surveys: Provide options to embed surveys on websites or blogs.
QR Codes: Generate QR codes for easy access to surveys via mobile devices.
Response Collection
Real-Time Responses: Collect responses in real-time and provide immediate updates on submission.
Anonymity and Privacy: Allow for anonymous responses or require user identification based on survey settings.
Data Analysis and Reporting
Data Visualization: Offer tools for visualizing data with charts, graphs, and tables.
Export Options: Provide options to export survey data in various formats (e.g., CSV, Excel, PDF).
Custom Reports: Allow users to generate custom reports based on specific criteria or metrics.
Survey Management
Save and Edit: Allow users to save drafts of surveys and edit them before finalizing.
Survey Scheduling: Enable scheduling of survey distribution and response collection periods.
Survey Duplication: Provide the ability to duplicate existing surveys for modifications or reuse.
Integration with External Systems
Third-Party Tools: Integrate with third-party tools and platforms for data import/export, CRM, and email marketing.
API Access: Provide API access for integrating with other systems and automating survey-related tasks.
Notification and Alerts
Response Alerts: Notify users when new responses are submitted or when certain response thresholds are reached.
Survey Status Updates: Inform users about survey completion status and any errors or issues.
Admin Panel
Dashboard: Provide administrators with a dashboard to manage users, surveys, and system settings.
User Management: Allow admins to manage user roles, permissions, and access levels.
Security and Compliance
Data Protection: Ensure the security of survey data through encryption and secure access controls.
Compliance: Adhere to relevant regulations and standards, such as data protection laws (e.g., GDPR).
Non-Functional Requirements
Performance
Speed: Ensure fast response times for survey creation, distribution, and data processing.
Scalability: Design the system to handle increasing numbers of surveys, responses, and users efficiently.
Reliability
Availability: Ensure high availability with minimal downtime for users to access and manage surveys.
Error Handling: Implement robust error handling to manage issues and maintain system stability.
Security
Data Protection: Use encryption and secure protocols to protect sensitive survey data and user information.
Authentication and Authorization: Implement strong authentication methods and role-based access control to safeguard user accounts and data.
Usability
User Interface: Design an intuitive and user-friendly interface for easy navigation and interaction with survey creation and management tools.
Accessibility: Ensure the system is accessible to users with disabilities and supports various devices and browsers.
Maintainability
Code Quality: Develop clean, modular, and well-documented code to facilitate future maintenance and updates.
Documentation: Provide comprehensive documentation for users, survey creators, and administrators.
Compliance
Regulatory Standards: Ensure compliance with relevant regulations, such as data protection laws and industry standards.
Data Privacy: Adhere to data privacy laws to protect user and response information.
Interoperability
Integration Compatibility: Ensure compatibility with other survey tools, CRM systems, and external platforms for seamless data exchange and functionality.
Backup and Recovery
Data Backup: Implement regular backups to prevent data loss and ensure data integrity.
Disaster Recovery: Develop a disaster recovery plan to restore operations in case of major disruptions.
