Functional requirements of Online Tourism Portal with non-functional

Functional Requirements

1. User Management
   • Registration and Login: Allow users to register, log in, and manage their profiles.
   • Profile Management: Enable users to update personal information, preferences, and travel history.
   • Role-Based Access: Define roles and permissions (e.g., travelers, travel agents, administrators) with specific access rights.
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2. Destination Information
   • Destination Listings: Provide detailed information about travel destinations, including attractions, activities, accommodations, and dining options.
   • Reviews and Ratings: Allow users to view and submit reviews and ratings for destinations, accommodations, and services.
3. Search and Filtering
   • Destination Search: Enable users to search for destinations based on various criteria such as location, type, and attractions.
   • Filter Options: Provide filters for narrowing search results based on preferences like price range, ratings, and amenities.
4. Booking Services
   • Accommodation Booking: Allow users to search, view, and book accommodations such as hotels, resorts, and vacation rentals.
   • Flight Booking: Provide options for searching and booking flights, including details on airlines, schedules, and prices.
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   • Tour and Activity Booking: Offer bookings for tours, excursions, and activities, including descriptions, schedules, and pricing.
5. Payment Processing
   • Online Payments: Integrate with payment gateways to handle transactions securely for bookings and reservations.
   • Payment Methods: Support multiple payment methods, including credit/debit cards, digital wallets, and bank transfers.
6. Itinerary Management
   • Itinerary Creation: Allow users to create and manage their travel itineraries, including bookings, activities, and plans.
   • Itinerary Sharing: Enable users to share their itineraries with others or with travel companions.
7. Travel Assistance
   • Customer Support: Provide customer support features such as live chat, email, and phone support.
   • Travel Guides: Offer travel guides and tips, including local customs, transportation options, and emergency information.
8. Notifications and Alerts
   • Booking Confirmation: Send confirmation emails and notifications for bookings, changes, and cancellations.
   • Travel Alerts: Provide alerts for important travel information, such as flight delays, weather updates, and local advisories.
9. Integration with External Services
   • Weather Information: Integrate with weather services to provide current and forecasted weather for travel destinations.
   • Maps and Navigation: Integrate with mapping services to offer directions and navigation for destinations and accommodations.
10. Admin Panel
    • Dashboard: Provide administrators with a dashboard to manage users, bookings, destinations, and system settings.
    • Content Management: Allow admins to update and manage destination content, travel information, and promotional offers.
11. Security and Compliance
    • Data Protection: Ensure the security of user data and payment information through encryption and secure access controls.
    • Compliance: Adhere to relevant regulations and standards, such as data protection laws (e.g., GDPR) and payment card industry standards (e.g., PCI DSS).

Non-Functional Requirements

1. Performance
   • Speed: Ensure fast response times for searches, bookings, and page loads.
   • Scalability: Design the system to handle increasing numbers of users, bookings, and destinations efficiently.
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2. Reliability
   • Availability: Ensure high availability with minimal downtime for users to access and use the portal.
   • Error Handling: Implement robust error handling to manage issues and maintain system stability.
3. Security
   • Data Protection: Use encryption and secure protocols to protect sensitive user and payment data.
   • Authentication and Authorization: Implement strong authentication methods and role-based access control to safeguard user accounts and data.
4. Usability
   • User Interface: Design an intuitive and user-friendly interface for easy navigation and interaction with portal features.
   • Accessibility: Ensure the system is accessible to users with disabilities and supports various devices and browsers.
5. Maintainability
   • Code Quality: Develop clean, modular, and well-documented code to facilitate future maintenance and updates.
   • Documentation: Provide comprehensive documentation for users, administrators, and developers.
6. Compliance
   • Regulatory Standards: Ensure compliance with relevant regulations, such as data protection laws, travel regulations, and industry standards.
   • Data Privacy: Adhere to data privacy laws to protect user information and travel data.
7. Interoperability
   • Integration Compatibility: Ensure compatibility with other travel and booking systems, external services, and third-party tools for seamless data exchange and functionality.
8. Backup and Recovery
   • Data Backup: Implement regular backups to prevent data loss and ensure data integrity.
   • Disaster Recovery: Develop a disaster recovery plan to restore operations in case of major disruptions.