Functional requirements of Online Tutoring System with non-functional

Functional Requirements

1. User Authentication and Authorization
   • Allow users (e.g., students, tutors, administrators) to create accounts, log in, and manage their profiles.
   • Implement role-based access control to manage permissions based on user roles (e.g., admin, tutor, student).
2. Course and Tutor Management
   • Enable tutors to create and manage profiles, including qualifications, availability, and subjects taught.
   • Allow administrators to manage and verify tutor profiles, including approving or rejecting new tutors.
3. Course Catalog and Search
   • Provide a catalog of available courses and tutors, including detailed descriptions, schedules, and pricing.
   • Allow students to search for courses and tutors based on criteria such as subject, level, and availability.
4. Scheduling and Booking
   • Enable students to book tutoring sessions with available tutors based on their schedule.
   • Allow tutors to manage their availability and accept or decline booking requests.
5. Session Management
   • Facilitate live tutoring sessions through video conferencing, chat, and screen sharing.
   • Allow students and tutors to access session history, including notes and recordings if applicable.
6. Payment Processing
   • Support various payment methods (e.g., credit/debit cards, online payment gateways) for session fees.
   • Manage payment processing, including handling transactions, issuing refunds, and generating receipts.
7. Communication and Notifications
   • Send notifications to students and tutors about upcoming sessions, booking confirmations, and cancellations via email, SMS, or in-app messages.
   • Provide communication tools for messaging between students and tutors.
8. Assignments and Assessments
   • Allow tutors to create and manage assignments and assessments for students.
   • Enable students to submit assignments, take quizzes, and receive feedback.
9. Progress Tracking and Reporting
   • Track student progress, including session attendance, assignment completion, and performance.
   • Provide reports and analytics on student progress, tutor performance, and course effectiveness.
10. Reviews and Ratings
    • Enable students to leave reviews and ratings for tutors based on their experience.
    • Provide tools for tutors to respond to feedback and manage reviews.
11. User Interface and Experience
    • Provide an intuitive and user-friendly interface for searching courses, booking sessions, and accessing learning materials.
    • Ensure ease of navigation and accessibility features for users with different needs and abilities.
12. Integration with External Systems
    • Integrate with external tools such as payment gateways, video conferencing platforms, and calendar applications.
    • Support API integration for extending system capabilities and connecting with third-party services.
13. Data Security and Privacy
    • Protect user data, including personal and payment information, with encryption and secure access controls.
    • Implement measures to prevent unauthorized access, data breaches, and misuse of information.
14. Documentation and Support
    • Provide user manuals, help guides, and support resources for troubleshooting and training.
    • Offer technical support for system issues and user assistance.

Non-Functional Requirements

1. Performance
   • Ensure quick load times for course browsing, booking processes, and video sessions.
   • Handle high volumes of concurrent users and sessions efficiently.
2. Scalability
   • Support the addition of new features, courses, and users as the system grows.
   • Scale to accommodate increasing data volumes, user traffic, and session requests.
3. Reliability
   • Ensure high system availability with minimal downtime, especially during peak usage times.
   • Implement backup and recovery procedures to protect data and ensure business continuity.
4. Security
   • Protect user data with encryption and secure access controls.
   • Implement measures to prevent unauthorized access, data breaches, and financial fraud.
5. Usability
   • Provide an intuitive and user-friendly interface for searching courses, booking sessions, and managing user profiles.
   • Ensure ease of navigation and accessibility features for users with different needs and abilities.
6. Maintainability
   • Design the system for easy updates, maintenance, and troubleshooting.
   • Provide clear documentation for system administrators, developers, and support personnel.
7. Compatibility
   • Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
   • Support integration with different operating systems and platforms for a seamless user experience.
8. Data Integrity
   • Ensure accuracy and consistency of user profiles, session details, and payment records.
   • Implement validation checks and error-handling mechanisms to maintain data quality.
9. Support and Documentation
   • Provide comprehensive user manuals, help guides, and support resources for troubleshooting and training.
   • Offer technical support for system issues and maintenance.
10. Auditability
    • Maintain logs of system activity, user interactions, and financial transactions for auditing purposes.
    • Provide audit trails for session management, payment processing, and system access.