Registration & Authentication: Allow users to register, log in, and recover passwords. Support multi-factor authentication for added security.
Profile Management: Users should be able to create and manage their profiles, including personal information and preferences.
Role-Based Access Control: Define roles (e.g., Host, Participant, Admin) with specific permissions and access levels.
Meeting Scheduling and Management:
Meeting Scheduling: Allow users to schedule meetings, including setting dates, times, and durations. Integrate with calendar systems (e.g., Google Calendar, Outlook).
Meeting Invitations: Send invitations to participants with meeting links and details via email or in-app notifications.
Meeting Reminders: Send reminders to participants before the meeting starts.
Video and Audio Conferencing:
Real-Time Video and Audio: Support high-quality video and audio communication with features like HD video and noise cancellation.
Video Layout Options: Provide different video layout options (e.g., grid view, speaker view) for users to choose from.
Mute and Unmute: Allow users to mute and unmute their audio and video during the meeting.
Screen Sharing and Collaboration:
Screen Sharing: Allow users to share their screen or specific application windows with other participants.
Document Sharing: Enable sharing of documents, presentations, and other files during the meeting.
Collaborative Tools: Provide tools such as virtual whiteboards, annotation tools, and text chat for collaborative work.
Meeting Controls:
Host Controls: Allow hosts to manage participants, including muting/unmuting, removing participants, and locking/unlocking the meeting.
Participant Controls: Allow participants to raise hands, request to speak, and use chat functions.
Breakout Rooms: Enable the creation of breakout rooms for smaller group discussions within a larger meeting.
Recording and Playback:
Meeting Recording: Allow users to record meetings, including video, audio, and screen sharing content.
Playback: Provide options to replay recorded meetings and download recordings.
Chat and Messaging:
Text Chat: Enable text chat within the meeting for participants to communicate without disrupting the audio or video.
Private Messaging: Allow users to send private messages to other participants.
Security and Privacy:
End-to-End Encryption: Ensure end-to-end encryption for video and audio communication.
Password Protection: Allow meetings to be password-protected to restrict access to authorized participants.
Waiting Room: Implement a waiting room feature where the host can admit participants before they join the meeting.
Integration:
Calendar Integration: Integrate with calendar services to schedule and manage meetings.
Third-Party Services: Support integration with third-party applications and tools (e.g., CRM systems, project management tools).
API Support: Provide APIs for integrating with other systems and platforms.
Reporting and Analytics:
Usage Statistics: Provide reports on meeting usage, participant engagement, and technical performance.
Participant Reports: Generate reports on participant attendance, meeting duration, and interaction.
Non-Functional Requirements
Performance:
Scalability: Ensure the system can handle a growing number of users, meetings, and concurrent sessions.
Low Latency: Minimize latency to provide smooth and real-time video and audio communication.
Reliability:
High Availability: Achieve high availability with minimal downtime to ensure continuous access to the service.
Fault Tolerance: Implement fault tolerance mechanisms to handle system failures and ensure uninterrupted service.
Security:
Data Encryption: Ensure encryption of data in transit and at rest to protect sensitive information.
Access Control: Implement strong authentication and authorization mechanisms to safeguard user accounts and meeting content.
Compliance: Adhere to relevant data protection regulations, such as GDPR or CCPA.
Usability:
User Interface: Design an intuitive and user-friendly interface for ease of navigation and operation.
Accessibility: Ensure the system is accessible to users with disabilities, following guidelines such as WCAG.
Maintainability:
Code Quality: Maintain high code quality and follow best practices to facilitate updates and maintenance.
Documentation: Provide comprehensive documentation for users and developers, including user manuals and system documentation.
Support:
Customer Service: Offer timely and effective support through various channels, such as live chat, email, and phone.
Help Center: Maintain a knowledge base or help center with FAQs, guides, and troubleshooting information.
Compatibility:
Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari).
Mobile Responsiveness: Design the system to be fully functional on mobile devices, providing a seamless experience across platforms.
Backup and Recovery:
Regular Backups: Implement regular backups of data, including meeting recordings and user information, to prevent loss in case of system failures.
Recovery Procedures: Establish procedures for data recovery and system restoration.
Integration:
Interoperability: Ensure the system can integrate seamlessly with other communication and productivity tools.
API Flexibility: Provide flexible APIs to accommodate various integration needs.
Data Quality:
Accuracy: Ensure the accuracy and reliability of meeting information, user data, and system performance metrics.
Timeliness: Provide timely updates and notifications related to meetings, system status, and user interactions.
