Functional requirements of Online Warehouse Management System with non-functional

Functional Requirements

1. User Management:
   • Registration & Authentication: Allow users to register, log in, and recover passwords. Support multi-factor authentication for security.
   • Profile Management: Users should be able to create and manage their profiles, including contact details, roles, and permissions.
   • Role-Based Access Control: Define roles (e.g., Warehouse Staff, Inventory Manager, Admin) with specific permissions and access levels.
   Advertisement
2. Inventory Management:
   • Product Catalog: Maintain a catalog of products with details such as SKU, description, category, and unit of measure.
   • Stock Tracking: Track inventory levels in real-time, including quantity on hand, reserved, and available stock.
   • Stock Movement: Record and manage stock movements including receipts, transfers, and adjustments.
3. Receiving and Putaway:
   • Goods Receipt: Manage the receipt of goods including checking against purchase orders and updating inventory.
   • Putaway: Assign storage locations for received items and update warehouse layout for optimal storage.
4. Order Fulfillment:
   • Order Processing: Process customer orders including picking, packing, and shipping.
   • Picking Lists: Generate picking lists or reports for warehouse staff to collect items for orders.
   Advertisement
   • Packing and Shipping: Manage packing processes and create shipping labels or documents.
5. Inventory Audits and Reconciliation:
   • Cycle Counting: Conduct regular cycle counts to ensure inventory accuracy.
   • Reconciliation: Perform reconciliation between physical stock and system records.
6. Warehouse Layout Management:
   • Storage Locations: Define and manage storage locations, including shelves, bins, and pallets.
   • Location Assignment: Assign products to appropriate storage locations based on criteria such as size, weight, and frequency of access.
7. Reporting and Analytics:
   • Inventory Reports: Generate reports on stock levels, turnover rates, and inventory valuation.
   • Order Reports: Provide reports on order fulfillment, shipping status, and order accuracy.
   • Custom Reports: Allow users to create custom reports based on specific criteria and filters.
8. Alerts and Notifications:
   • Low Stock Alerts: Notify users when inventory levels fall below predefined thresholds.
   • Order Status Updates: Send notifications about order status, shipment tracking, and delivery schedules.
   • System Alerts: Alert users to issues such as discrepancies, errors, or system malfunctions.
9. Integration:
   • ERP Integration: Integrate with Enterprise Resource Planning (ERP) systems for seamless data flow and synchronization.
   • E-commerce Integration: Connect with e-commerce platforms for order processing and inventory updates.
   • API Support: Provide APIs for integration with other systems and third-party services.
10. Admin Features:
    • User Management: Admins should be able to create, edit, and delete user accounts and manage permissions.
    • System Configuration: Allow admins to configure system settings, manage warehouse layouts, and update parameters.
    • Audit Trails: Maintain audit trails for user actions, changes to inventory records, and system activity.

Non-Functional Requirements

1. Performance:
   • Scalability: Ensure the system can handle increasing numbers of users, products, and transactions efficiently.
   • Response Time: Maintain quick response times for inventory queries, order processing, and data retrieval.
2. Reliability:
   • High Availability: Achieve high availability with minimal downtime to ensure continuous access to the system.
   • Fault Tolerance: Implement fault tolerance mechanisms to handle system failures and ensure uninterrupted service.
3. Security:
   • Data Encryption: Ensure encryption of data in transit and at rest to protect sensitive information.
   • Access Control: Implement strong authentication and authorization mechanisms to safeguard user accounts and data.
   • Compliance: Adhere to relevant data protection regulations, such as GDPR or CCPA.
4. Usability:
   • User Interface: Design an intuitive and user-friendly interface for ease of navigation and operation.
   • Accessibility: Ensure the system is accessible to users with disabilities, following guidelines such as WCAG.
5. Maintainability:
   • Code Quality: Maintain high code quality and follow best practices to facilitate updates and maintenance.
   • Documentation: Provide comprehensive documentation for users and developers, including user manuals and system documentation.
6. Support:
   • Customer Service: Offer timely and effective support through various channels, such as live chat, email, and phone.
   • Help Center: Maintain a knowledge base or help center with FAQs, guides, and troubleshooting information.
7. Compatibility:
   • Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari).
   • Mobile Responsiveness: Design the system to be fully functional on mobile devices, providing a seamless experience across platforms.
8. Backup and Recovery:
   • Regular Backups: Implement regular backups of data, including inventory records and transaction logs, to prevent loss in case of system failures.
   • Recovery Procedures: Establish procedures for data recovery and system restoration.
9. Integration:
   • Interoperability: Ensure the system can integrate seamlessly with other business systems and services.
   • API Flexibility: Provide flexible APIs to accommodate various integration needs.
10. Data Quality:
    • Accuracy: Ensure the accuracy and reliability of inventory data, order information, and system performance metrics.
    • Timeliness: Provide timely updates to reflect current inventory levels, order statuses, and system conditions.