Functional requirements of Warehouse Management System with non-functional
Functional Requirements
- Inventory Management:
- Inventory Tracking:
- Track the quantity, location, and status of inventory items in real-time.
- Stock Control:
- Manage stock levels, including reordering and stock replenishment based on predefined thresholds.
- Barcode/RFID Integration:
- Use barcode or RFID technology for tracking and managing inventory items.
- Batch and Serial Number Tracking:
- Track inventory by batch or serial number for traceability and quality control.
- Order Management:
- Order Processing:
- Process incoming orders, including picking, packing, and shipping.
- Order Fulfillment:
- Manage order fulfillment processes, including order picking, packing, and shipment.
- Order Status Tracking:
- Provide real-time tracking of order status from placement to delivery.
- Returns Management:
- Handle returns and exchanges, including restocking and inventory updates.
- Warehouse Layout Management:
- Warehouse Configuration:
- Configure and manage warehouse layout, including storage locations, bins, and racks.
- Location Assignment:
- Assign and optimize storage locations for inventory based on item characteristics and warehouse layout.
- Shipping and Receiving:
- Receiving:
- Manage the receipt of incoming shipments, including verifying and recording goods.
- Shipping:
- Coordinate shipping processes, including packing, labeling, and dispatching orders.
- Carrier Integration:
- Integrate with shipping carriers for tracking and managing shipments.
- Inventory Replenishment:
- Automated Reordering:
- Automatically generate reorders based on stock levels, demand forecasts, and lead times.
- Supplier Management:
- Manage supplier information and track order statuses with suppliers.
- Reporting and Analytics:
- Inventory Reports:
- Generate reports on inventory levels, turnover rates, and stock discrepancies.
- Order Reports:
- Provide reports on order processing, fulfillment rates, and shipping performance.
- Warehouse Performance Metrics:
- Track key performance indicators (KPIs) such as order accuracy, inventory accuracy, and warehouse efficiency.
- User Management:
- Role-Based Access Control:
- Implement role-based access control to manage user permissions and access levels.
- User Profiles:
- Manage user profiles, including contact details, roles, and access rights.
- Integration with External Systems:
- ERP Integration:
- Integrate with Enterprise Resource Planning (ERP) systems for seamless data exchange and process coordination.
- CRM Integration:
- Connect with Customer Relationship Management (CRM) systems to synchronize order and customer data.
- Supplier and Carrier Integration:
- Integrate with supplier and carrier systems for streamlined procurement and shipping processes.
- Quality Control:
- Inspection:
- Perform quality checks and inspections on incoming and outgoing goods.
- Issue Tracking:
- Track and manage quality issues or discrepancies and take corrective actions.
- Task Management:
- Task Assignment:
- Assign and manage tasks for warehouse staff, including picking, packing, and stocking.
- Task Tracking:
- Monitor the progress of tasks and ensure timely completion.
- Mobile Access:
- Mobile Device Support:
- Provide mobile access for warehouse staff to perform tasks such as scanning, picking, and checking inventory on handheld devices.
- Security and Compliance:
- Data Security:
- Implement measures to protect sensitive data, including encryption and secure access controls.
- Regulatory Compliance:
- Ensure compliance with relevant industry regulations and standards, such as safety and quality control.
Non-Functional Requirements
- Performance:
- The system should handle high transaction volumes and support real-time inventory tracking and order processing.
- Response times for critical operations (e.g., inventory updates, order processing) should be under 2-3 seconds.
- Scalability:
- The system should be scalable to accommodate increasing volumes of inventory, orders, and warehouse locations.
- Support for cloud-based infrastructure to enable scalability and high availability.
- Reliability:
- Ensure an uptime of at least 99.9% to support continuous warehouse operations.
- Implement redundancy and failover mechanisms to ensure system availability even during hardware failures or network issues.
- Security:
- Implement robust security measures, including data encryption, secure authentication, and regular security audits.
- Ensure compliance with data protection regulations (e.g., GDPR, CCPA) to protect sensitive information.
- Usability:
- Provide an intuitive user interface that is easy to navigate for warehouse staff, administrators, and managers.
- Ensure a consistent user experience across all devices, including desktops, tablets, and mobile devices.
- Include help documentation, FAQs, and customer support features.
- Maintainability:
- The system should be modular, allowing for easy updates, maintenance, and integration of new features.
- Ensure that the codebase is well-documented to facilitate future development and troubleshooting.
- Compliance:
- Ensure the system complies with relevant regulations and industry standards, such as safety, quality control, and inventory management standards.
- Implement features that allow users to manage data access, consent, and deletion requests.
- Availability:
- The system should be available 24/7 with minimal planned downtime for maintenance.
- Use load balancing and other techniques to ensure consistent performance even during peak usage.
- Interoperability:
- The system should integrate seamlessly with external systems, such as ERP, CRM, and supplier management platforms.
- Support standard data formats (e.g., XML, JSON) for importing and exporting data.
- Data Integrity:
- Ensure the accuracy and consistency of data across the system, particularly for inventory levels, order statuses, and stock movements.
- Implement transaction management to maintain data integrity during concurrent operations.
- Response Time:
- Critical operations like inventory updates, order processing, and report generation should complete within 2-3 seconds.
- More complex tasks, such as bulk data processing or large report generation, should complete within 5-10 seconds.
- Auditability:
- Maintain detailed logs of all significant actions (e.g., inventory changes, order updates) for audit purposes.
- Provide audit trails for monitoring user activities and ensuring compliance with regulatory standards.