Functional requirements of Remote Employee Monitoring System with non-functional

Functional Requirements

1. User Authentication and Access Control:
   • Allow employees, managers, and administrators to create and manage accounts.
   • Implement role-based access control to ensure appropriate permissions for viewing and managing employee activities.
2. Activity Tracking:
   • Monitor employee activity on their devices, including application usage, website visits, and time spent on tasks.
   • Capture screenshots, keystrokes, and mouse movements as needed for detailed activity tracking.
3. Task Management:
   • Provide tools for assigning, tracking, and managing tasks and projects.
   • Allow employees to log their progress, update task statuses, and report issues.
4. Productivity Measurement:
   • Measure and report productivity metrics, such as active working time, idle time, and task completion rates.
   • Provide analytics on employee performance, including productivity trends and efficiency metrics.
5. Time Tracking:
   • Track and record time spent on different tasks and projects.
   • Integrate with timesheets for accurate payroll processing and project cost tracking.
6. Communication and Collaboration:
   • Facilitate communication between remote employees and managers through integrated chat, email, or video conferencing tools.
   • Provide features for team collaboration, such as file sharing and shared document editing.
7. Compliance Monitoring:
   • Ensure adherence to company policies and compliance regulations by monitoring activities and generating compliance reports.
   • Implement alerts for policy violations or suspicious activities.
8. Reporting and Analytics:
   • Generate detailed reports on employee activity, productivity, and task progress.
   • Provide dashboards with key performance indicators (KPIs) and analytics for managers to review.
9. Integration with Other Systems:
   • Integrate with HR, payroll, and project management systems for seamless data synchronization and reporting.
   • Support data exchange with other business tools and platforms.
10. Employee Privacy Controls:
    • Provide employees with controls to manage their privacy settings and view their activity logs.
    • Ensure transparency regarding what data is being monitored and how it is used.
11. Alerting and Notifications:
    • Send alerts and notifications to employees and managers regarding important updates, task deadlines, or policy violations.
    • Provide customizable notification settings for different types of alerts.
12. Help and Support Resources:
    • Offer access to help resources, including FAQs, user guides, and support contact options.
    • Provide customer support through various channels, such as email, live chat, or phone.

Non-Functional Requirements

1. Scalability:
   • The system should handle increasing numbers of remote employees and data without performance issues.
   • Support for scaling infrastructure to accommodate growth and peak usage periods.
2. Performance:
   • Ensure fast and responsive interactions, with quick access to activity tracking, reporting, and analytics features.
   • Optimize performance to handle large volumes of data and concurrent users efficiently.
3. Reliability and Availability:
   • Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
   • Implement regular backups and disaster recovery procedures to maintain service continuity.
4. Usability:
   • The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
   • Provide a consistent and seamless experience across different devices and platforms.
5. Interoperability:
   • The system should integrate seamlessly with HR, payroll, project management, and other business systems.
   • Support standard APIs and data formats for interoperability and data exchange.
6. Maintainability:
   • Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
   • Implement automated monitoring and logging to identify and address issues promptly.
7. Compliance:
   • Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR, CCPA) and employment regulations.
   • Provide features to support auditing, data retention, and regulatory reporting requirements.
8. Data Integrity and Accuracy:
   • Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
   • Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
9. Localization and Internationalization:
   • Support multiple languages and regional settings to cater to a global user base.
   • Allow easy adaptation of the system to meet local regulations and cultural practices.
10. Accessibility:
    • Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
    • Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
11. Privacy and Data Ownership:
    • Ensure that users retain ownership of their data and can easily control, access, and delete their information.
    • Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.