Functional requirements of Sports Club Management System with non-functional

Functional Requirements

1. User Authentication and Authorization
   • Secure registration, login, and account management for members, staff, and administrators.
   • Role-based access controls to manage permissions for different system features (e.g., member access, staff management, admin functions).
2. Member Management
   • Maintain a database of members with profiles, contact information, membership types, and status.
   • Allow members to update their profiles, view membership details, and manage preferences.
   • Provide tools for managing member registration, renewal, and cancellation.
3. Class and Event Scheduling
   • Schedule and manage sports classes, training sessions, and club events.
   • Allow members to view class and event schedules and book or cancel slots.
   • Support for recurring classes and events with automated scheduling.
4. Facility Booking
   • Manage bookings for club facilities (e.g., courts, gyms, pools).
   • Allow members to reserve facilities and view availability in real-time.
   • Provide tools for staff to manage and approve facility bookings.
5. Payment Processing
   • Integrate with payment gateways to process membership fees, class fees, and facility bookings.
   • Support for various payment methods, including credit/debit cards and digital wallets.
   • Manage billing, invoicing, and payment history for members.
6. Communication and Notifications
   • Send automated notifications and reminders to members for upcoming classes, events, and payments.
   • Provide communication tools for staff to send announcements, updates, and alerts to members.
7. Attendance Tracking
   • Track attendance for classes, training sessions, and events.
   • Provide reports on attendance patterns and member participation.
8. Reporting and Analytics
   • Generate reports on membership statistics, financials, class and event attendance, and facility usage.
   • Provide insights into club performance, member engagement, and operational efficiency.
9. Staff Management
   • Manage staff profiles, roles, and schedules.
   • Allow staff to update their availability, manage classes or events, and track their performance.
10. Membership Benefits and Loyalty Programs
    • Manage and apply membership benefits, discounts, and loyalty rewards.
    • Provide tools for members to view and redeem benefits and rewards.
11. Feedback and Support
    • Allow members to provide feedback, suggestions, and complaints.
    • Provide support and helpdesk features for addressing member queries and issues.
12. Integration with Other Systems
    • Integrate with other systems, such as CRM, marketing tools, and accounting software.
    • Support API integration for extended functionalities and data sharing.

Non-Functional Requirements

1. Performance
   • Ensure the system can handle a high volume of concurrent users and transactions efficiently.
   • Provide quick response times for booking, payment processing, and data retrieval.
2. Scalability
   • The system should be scalable to accommodate increasing numbers of members, classes, events, and facilities.
   • Support both horizontal and vertical scaling to manage growth and increased data volume.
3. Availability
   • Ensure high availability with minimal downtime (e.g., 99.9% uptime).
   • Implement redundancy and failover mechanisms to maintain system operation during failures.
4. Security
   • Protect user data, payment information, and system communications through encryption and secure access controls.
   • Implement regular security assessments and adhere to data protection regulations.
5. Usability
   • Design an intuitive and user-friendly interface for members, staff, and administrators.
   • Provide clear navigation, help documentation, and user support.
6. Compatibility
   • Ensure compatibility with various devices (e.g., desktops, tablets, mobile phones) and operating systems.
   • Integrate seamlessly with other software and hardware systems.
7. Maintainability
   • The system should have a modular and well-documented codebase to facilitate maintenance and updates.
   • Implement automated testing, continuous integration, and version control practices.
8. Reliability
   • Ensure reliable operation with robust error handling and recovery mechanisms.
   • Minimize system errors and downtime through proactive monitoring and maintenance.
9. Compliance
   • Adhere to relevant regulations and standards for data privacy, payment processing, and user interactions (e.g., GDPR, PCI-DSS).
   • Ensure compliance with industry best practices and guidelines.
10. Efficiency
    • Optimize resource usage (e.g., memory, processing power) to ensure efficient operation and cost-effectiveness.
    • Implement data processing and storage practices that minimize resource consumption.