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Functional Requirements
- User Authentication and Authorization
- Secure Login: Provide secure registration, login, and account management for survey administrators, analysts, and respondents.
- Role-Based Access: Implement role-based access controls to manage permissions based on user roles (e.g., survey creator, respondent, data analyst).
- Survey Creation and Management
- Survey Design: Allow users to create and design surveys with various question types (e.g., multiple choice, text, rating scales).
- Question Management: Provide tools for adding, editing, and organizing survey questions.
- Survey Distribution: Enable distribution of surveys via multiple channels (e.g., email, web links, mobile apps).
- Data Collection and Storage
- Response Collection: Collect survey responses in real-time and store them securely.
- Data Validation: Implement validation rules to ensure data accuracy and consistency during collection.
- Response Analysis
- Data Aggregation: Aggregate and organize survey responses for analysis.
- Statistical Analysis: Perform statistical analysis on survey data, including mean, median, mode, standard deviation, and correlation.
- Data Segmentation: Segment data based on various criteria (e.g., demographics, response patterns) for more detailed analysis.
- Reporting and Visualization
- Custom Reports: Generate custom reports on survey results, including summary statistics and detailed breakdowns.
- Data Visualization: Provide interactive visualizations such as charts, graphs, and heatmaps to represent survey data.
- Export Options: Allow exporting of reports and data in various formats (e.g., PDF, Excel, CSV).
- Survey Results Interpretation
- Insight Generation: Provide tools for interpreting survey results and generating actionable insights.
- Trend Analysis: Analyze trends over time and identify significant changes or patterns in survey responses.
- Notification and Alerts
- Survey Reminders: Send reminders to respondents about incomplete surveys or upcoming deadlines.
- Alerts: Notify administrators of critical issues such as low response rates or data anomalies.
- User Interface and Experience
- Intuitive UI: Design an intuitive and user-friendly interface for survey creation, response management, and data analysis.
- Responsive Design: Ensure the system is accessible on various devices (e.g., desktops, tablets, mobile phones).
- Integration with Other Systems
- Data Integration: Integrate with other systems (e.g., CRM, ERP) to synchronize survey data and enhance analysis.
- API Access: Provide API access for integrating survey data with external applications or services.
- Survey Lifecycle Management
- Survey Archiving: Archive completed surveys and responses for future reference or analysis.
- Version Control: Manage different versions of surveys and track changes over time.
Non-Functional Requirements
- Performance
- Real-Time Processing: Ensure the system can handle and process survey data in real-time or near-real-time.
- Response Times: Provide quick response times for data retrieval, analysis, and report generation.
- Scalability
- Data Scalability: Scale the system to accommodate increasing volumes of survey responses and data.
- User Scalability: Support a growing number of users, including survey creators, respondents, and analysts.
- Availability
- High Availability: Ensure high availability with minimal downtime (e.g., 99.9% uptime) to maintain continuous operations.
- Disaster Recovery: Implement disaster recovery and backup solutions to protect data and ensure system continuity.
- Security
- Data Protection: Secure survey data and user information through encryption and secure access controls.
- Compliance: Adhere to data protection regulations and standards (e.g., GDPR, HIPAA) to ensure privacy and security.
- Usability
- User Interface: Design a user-friendly and intuitive interface for ease of use and navigation.
- Accessibility: Ensure the system is accessible to users with disabilities and provides a consistent experience across devices.
- Compatibility
- Cross-Platform Support: Ensure compatibility with various devices and operating systems.
- Browser Compatibility: Support major web browsers to ensure accessibility for all users.
- Maintainability
- Modular Design: Maintain a modular and well-documented codebase to facilitate updates and maintenance.
- Automated Testing: Implement automated testing and continuous integration practices to ensure system stability.
- Reliability
- Error Handling: Provide robust error handling and recovery mechanisms to minimize system errors and downtime.
- Monitoring: Implement monitoring tools to detect and address issues proactively.
- Compliance
- Regulatory Compliance: Ensure compliance with relevant data protection regulations and industry standards.
- Data Privacy: Adhere to data privacy regulations and best practices to protect respondent information.
- Efficiency
- Resource Optimization: Optimize resource usage (e.g., memory, processing power) to ensure efficient operation and cost-effectiveness.
- Data Processing: Implement efficient data processing and storage practices to handle large volumes of survey data.