Functional requirements of Warehouse Management System with non-functional

Functional Requirements

1. Inventory Management:
   • Inventory Tracking:
     • Track the quantity, location, and status of inventory items in real-time.
   • Stock Control:
     • Manage stock levels, including reordering and stock replenishment based on predefined thresholds.
   • Barcode/RFID Integration:
     • Use barcode or RFID technology for tracking and managing inventory items.
   • Batch and Serial Number Tracking:
     • Track inventory by batch or serial number for traceability and quality control.
2. Order Management:
   • Order Processing:
     • Process incoming orders, including picking, packing, and shipping.
   • Order Fulfillment:
     • Manage order fulfillment processes, including order picking, packing, and shipment.
   • Order Status Tracking:
     • Provide real-time tracking of order status from placement to delivery.
   • Returns Management:
     • Handle returns and exchanges, including restocking and inventory updates.
3. Warehouse Layout Management:
   • Warehouse Configuration:
     • Configure and manage warehouse layout, including storage locations, bins, and racks.
   • Location Assignment:
     • Assign and optimize storage locations for inventory based on item characteristics and warehouse layout.
4. Shipping and Receiving:
   • Receiving:
     • Manage the receipt of incoming shipments, including verifying and recording goods.
   • Shipping:
     • Coordinate shipping processes, including packing, labeling, and dispatching orders.
   • Carrier Integration:
     • Integrate with shipping carriers for tracking and managing shipments.
5. Inventory Replenishment:
   • Automated Reordering:
     • Automatically generate reorders based on stock levels, demand forecasts, and lead times.
   • Supplier Management:
     • Manage supplier information and track order statuses with suppliers.
6. Reporting and Analytics:
   • Inventory Reports:
     • Generate reports on inventory levels, turnover rates, and stock discrepancies.
   • Order Reports:
     • Provide reports on order processing, fulfillment rates, and shipping performance.
   • Warehouse Performance Metrics:
     • Track key performance indicators (KPIs) such as order accuracy, inventory accuracy, and warehouse efficiency.
7. User Management:
   • Role-Based Access Control:
     • Implement role-based access control to manage user permissions and access levels.
   • User Profiles:
     • Manage user profiles, including contact details, roles, and access rights.
8. Integration with External Systems:
   • ERP Integration:
     • Integrate with Enterprise Resource Planning (ERP) systems for seamless data exchange and process coordination.
   • CRM Integration:
     • Connect with Customer Relationship Management (CRM) systems to synchronize order and customer data.
   • Supplier and Carrier Integration:
     • Integrate with supplier and carrier systems for streamlined procurement and shipping processes.
9. Quality Control:
   • Inspection:
     • Perform quality checks and inspections on incoming and outgoing goods.
   • Issue Tracking:
     • Track and manage quality issues or discrepancies and take corrective actions.
10. Task Management:
    • Task Assignment:
      • Assign and manage tasks for warehouse staff, including picking, packing, and stocking.
    • Task Tracking:
      • Monitor the progress of tasks and ensure timely completion.
11. Mobile Access:
    • Mobile Device Support:
      • Provide mobile access for warehouse staff to perform tasks such as scanning, picking, and checking inventory on handheld devices.
12. Security and Compliance:
    • Data Security:
      • Implement measures to protect sensitive data, including encryption and secure access controls.
    • Regulatory Compliance:
      • Ensure compliance with relevant industry regulations and standards, such as safety and quality control.

Non-Functional Requirements

1. Performance:
   • The system should handle high transaction volumes and support real-time inventory tracking and order processing.
   • Response times for critical operations (e.g., inventory updates, order processing) should be under 2-3 seconds.
2. Scalability:
   • The system should be scalable to accommodate increasing volumes of inventory, orders, and warehouse locations.
   • Support for cloud-based infrastructure to enable scalability and high availability.
3. Reliability:
   • Ensure an uptime of at least 99.9% to support continuous warehouse operations.
   • Implement redundancy and failover mechanisms to ensure system availability even during hardware failures or network issues.
4. Security:
   • Implement robust security measures, including data encryption, secure authentication, and regular security audits.
   • Ensure compliance with data protection regulations (e.g., GDPR, CCPA) to protect sensitive information.
5. Usability:
   • Provide an intuitive user interface that is easy to navigate for warehouse staff, administrators, and managers.
   • Ensure a consistent user experience across all devices, including desktops, tablets, and mobile devices.
   • Include help documentation, FAQs, and customer support features.
6. Maintainability:
   • The system should be modular, allowing for easy updates, maintenance, and integration of new features.
   • Ensure that the codebase is well-documented to facilitate future development and troubleshooting.
7. Compliance:
   • Ensure the system complies with relevant regulations and industry standards, such as safety, quality control, and inventory management standards.
   • Implement features that allow users to manage data access, consent, and deletion requests.
8. Availability:
   • The system should be available 24/7 with minimal planned downtime for maintenance.
   • Use load balancing and other techniques to ensure consistent performance even during peak usage.
9. Interoperability:
   • The system should integrate seamlessly with external systems, such as ERP, CRM, and supplier management platforms.
   • Support standard data formats (e.g., XML, JSON) for importing and exporting data.
10. Data Integrity:
    • Ensure the accuracy and consistency of data across the system, particularly for inventory levels, order statuses, and stock movements.
    • Implement transaction management to maintain data integrity during concurrent operations.
11. Response Time:
    • Critical operations like inventory updates, order processing, and report generation should complete within 2-3 seconds.
    • More complex tasks, such as bulk data processing or large report generation, should complete within 5-10 seconds.
12. Auditability:
    • Maintain detailed logs of all significant actions (e.g., inventory changes, order updates) for audit purposes.
    • Provide audit trails for monitoring user activities and ensuring compliance with regulatory standards.