Functional requirements of Yoga Studio Management System with non-functional
Functional Requirements
- Class Scheduling and Management
- Class Creation: Create and manage class schedules, including details such as class name, instructor, time, duration, and level.
- Instructor Management: Assign and manage instructors for each class, including their availability and qualifications.
- Class Booking: Allow clients to book, cancel, or reschedule class sessions online or through the system.
- Membership and Client Management
- Membership Plans: Create and manage membership plans, including pricing, benefits, and duration (e.g., monthly, annual).
- Client Profiles: Maintain detailed profiles for clients, including personal information, membership status, and class history.
- Client Communication: Send notifications, reminders, and promotional messages to clients regarding classes, memberships, and studio events.
- Attendance Tracking
- Check-In/Check-Out: Track client attendance for each class, including check-in and check-out times.
- Attendance Reports: Generate reports on attendance patterns, no-shows, and class popularity.
- Billing and Payments
- Invoicing: Generate and manage invoices for memberships, class passes, and other services.
- Payment Processing: Process payments online or in-person, supporting various payment methods (e.g., credit/debit cards, electronic transfers).
- Financial Reporting: Produce reports on revenue, expenses, and payment history.
- Booking and Reservation Management
- Online Booking: Allow clients to book or reserve spots in classes online, including viewing available slots and scheduling preferences.
- Waitlist Management: Handle waitlists for fully booked classes and notify clients when slots become available.
- Class and Instructor Reviews
- Feedback Collection: Collect and manage client feedback and reviews on classes and instructors.
- Review Reporting: Generate reports on client feedback to evaluate class and instructor performance.
- Studio Management
- Resource Management: Manage studio resources such as yoga mats, props, and equipment, including tracking availability and maintenance.
- Facility Management: Track and manage studio facilities, including room availability and maintenance schedules.
- Reporting and Analytics
- Client Reports: Generate reports on client activity, membership status, and booking trends.
- Class Reports: Track class attendance, popularity, and instructor performance.
- Financial Reports: Produce reports on studio revenue, expenses, and financial metrics.
- Integration
- Calendar Integration: Integrate with external calendars (e.g., Google Calendar) for scheduling and class reminders.
- CRM Integration: Connect with Customer Relationship Management (CRM) systems for enhanced client management.
- Mobile Access
- Mobile App: Provide a mobile app or mobile-compatible website for clients to book classes, manage memberships, and view schedules.
- Promotions and Discounts
- Promotional Campaigns: Create and manage promotions, discounts, and special offers for memberships or class passes.
- Discount Management: Apply and track discounts based on membership type, referral programs, or seasonal offers.
Non-Functional Requirements
- Performance
- Scalability: The system should handle increasing numbers of clients, classes, and transactions without performance issues.
- Speed: Ensure quick response times for booking, payment processing, and generating reports.
- Reliability
- Uptime: High availability with minimal downtime to ensure continuous access to the system for booking and management.
- Data Integrity: Accurate and consistent handling of client, class, and financial data.
- Security
- Authentication/Authorization: Secure login and role-based access controls to protect system functionality and client information.
- Data Encryption: Encrypt data both in transit and at rest to safeguard personal and financial information.
- Compliance: Adhere to relevant data protection regulations (e.g., GDPR, CCPA) for managing personal and payment data.
- Usability
- User Interface (UI): Intuitive and user-friendly design for ease of navigation by clients and staff.
- User Experience (UX): Ensure a smooth and efficient experience for booking classes, managing memberships, and accessing studio information.
- Compatibility
- Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari).
- Platform Compatibility: Support various operating systems and devices, including mobile devices.
- Maintainability
- Code Quality: Well-structured and documented code for ease of maintenance and future updates.
- Updates: Regular updates to address bugs, improve features, and adapt to new technologies or requirements.
- Accessibility
- Inclusivity: Adhere to accessibility standards (e.g., WCAG) to support users with disabilities.
- Multi-Language Support: Provide multilingual capabilities to accommodate a diverse client base.
- Backup and Recovery
- Data Backup: Regular and automated backups to prevent data loss and ensure recovery in case of system failures.
- Disaster Recovery: Procedures for restoring system functionality and data after significant disruptions.
- Interoperability
- Standards Compliance: Adherence to relevant standards and protocols to ensure compatibility with other systems and tools used in the studio.