1. Project Overview
- Purpose: Develop a system to efficiently manage bakery operations, including inventory management, sales tracking, and customer interactions.
- Scope of Work: The system will include features for managing products, orders, inventory, employees, and customer interactions.
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2. Core Features
- Product Management:
- Product Catalog: Manage bakery items, including details such as name, description, price, and category (e.g., cakes, pastries, bread).
- Recipe Management: Store and manage recipes, including ingredients and quantities.
- Product Variants: Handle different sizes, flavors, or customizations for products.
- Order Management:
- Order Processing: Capture and manage customer orders, including order status (e.g., pending, completed, delivered).
- Order History: Track and view past orders for both customers and the bakery.
- Custom Orders: Allow customers to place custom or special orders with specific requirements.
Advertisement - Inventory Management:
- Stock Tracking: Monitor inventory levels for raw materials and finished goods.
- Reorder Alerts: Automated alerts for low stock levels and reorder needs.
- Supplier Management: Manage supplier information and purchase orders.
- Sales and Payment:
- Point of Sale (POS): Process sales transactions, generate receipts, and handle various payment methods (cash, credit/debit cards, digital payments).
- Sales Reports: Generate reports on sales performance, revenue, and popular products.
- Customer Management:
- Customer Profiles: Maintain records of customer details, purchase history, and preferences.
- Loyalty Programs: Implement loyalty or rewards programs to encourage repeat business.
- Feedback and Reviews: Collect and manage customer feedback and reviews.
- Employee Management:
- Staff Scheduling: Manage employee schedules and shifts.
- Payroll: Track work hours and manage payroll processing.
- Role Management: Define roles and permissions for different employees (e.g., cashiers, bakers, managers).
3. User Roles and Permissions
- Admin:
- Manage system settings, user accounts, and permissions.
- Access all reports and manage overall system operations.
- Manager:
- Oversee daily operations, manage inventory, and generate performance reports.
- Approve or manage custom orders and special requests.
- Employee:
- Process orders, handle payments, and update order status.
- Manage daily inventory levels and report issues.
- Customer:
- Place and track orders, provide feedback, and view order history.
4. Technology Stack
- Front-end: User interface development using technologies like React, Angular, or Vue.js for an intuitive and responsive experience.
- Back-end: Server-side development with frameworks such as Node.js, Django, or Ruby on Rails to handle business logic and data management.
- Database: Relational (e.g., MySQL, PostgreSQL) or NoSQL (e.g., MongoDB) database for storing product, order, and customer data.
- Payment Integration: Integration with payment gateways like Stripe, PayPal, or others for processing transactions.
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5. Security and Compliance
- Data Security:
- Encryption of sensitive data (e.g., payment information, customer details).
- Secure user authentication and authorization mechanisms.
- Compliance:
- Adherence to relevant regulations (e.g., PCI-DSS for payment data, GDPR for customer data privacy).
6. Deployment and Maintenance
- Deployment:
- Options for cloud-based (e.g., AWS, Azure) or on-premises deployment.
- Scalability considerations for handling varying loads.
- Maintenance:
- Regular updates and bug fixes.
- User support and system monitoring.
7. Additional Considerations
- User Training:
- Documentation and training materials for bakery staff and managers.
- Customization:
- Flexibility to adapt to specific bakery needs or workflows.
- Future Enhancements:
- Potential for features like online ordering, mobile app integration, or advanced analytics.
8. Project Deliverables
- Documentation:
- Technical documentation covering system design, architecture, and user guides.
- Training materials for end-users.
- System:
- A fully functional application that meets the project requirements.
- Presentation:
- A final presentation or demo to showcase the system to stakeholders or evaluators.