Scope of Flight Reservation System Final Year Project

1. User Management:
   • Admin Accounts: Allow administrators to manage the overall system, including user roles, flight schedules, and booking settings.
   • Customer Accounts: Provide customers with accounts to manage their bookings, view flight details, and access their travel history.
   • Staff Accounts: Provide airline staff with access to manage bookings, check-in passengers, and handle customer service tasks.
2. Flight Search and Booking:
   • Flight Search: Enable users to search for flights based on criteria such as departure and arrival cities, travel dates, and passenger count.
   • Flight Availability: Display available flights, including details such as flight number, departure and arrival times, and seat availability.
   • Booking Process: Allow users to book flights, select seats, and enter passenger information. Provide options for booking one-way, round-trip, or multi-city flights.
   • Booking Confirmation: Send confirmation emails or messages to customers with booking details, including ticket information and booking reference.
3. Check-In and Boarding:
   • Online Check-In: Allow passengers to check in online, select or change seats, and obtain boarding passes.
   • Check-In Verification: Implement verification processes to ensure that check-in is completed correctly and boarding passes are issued.
4. Ticket Management:
   • Ticket Issuance: Generate and manage electronic tickets (e-tickets) for confirmed bookings.
   • Ticket Cancellation/Modification: Allow users to cancel or modify their bookings, subject to airline policies and availability.
   • Refund Processing: Handle refund requests and process refunds for canceled or modified bookings.
5. Flight Management:
   • Flight Schedules: Manage flight schedules, including flight times, routes, and aircraft assignments.
   • Seat Management: Track seat availability, manage seat assignments, and update seat maps.
   • Flight Status: Provide real-time flight status updates, including delays, cancellations, and gate information.
6. Payment Processing:
   • Payment Methods: Support various payment methods (e.g., credit/debit cards, online payment gateways) for booking payments.
   • Payment Confirmation: Send payment confirmations and receipts to customers.
7. Customer Relationship Management (CRM):
   • Customer Profiles: Maintain detailed profiles for customers, including contact information, booking history, and preferences.
   • Loyalty Programs: Implement loyalty programs or rewards for frequent travelers.
   • Feedback and Reviews: Allow customers to provide feedback and reviews on their flight experience and manage responses.
8. Reporting and Analytics:
   • Booking Reports: Generate reports on booking trends, including peak travel times, popular routes, and revenue.
   • Flight Reports: Provide reports on flight performance, including on-time performance, cancellations, and delays.
   • Financial Reports: Offer financial summaries, including daily, monthly, and yearly revenue and expenses.
9. Integration with Other Systems:
   • Payment Gateways: Integrate with payment gateways for secure transaction processing.
   • Global Distribution Systems (GDS): Connect with GDS platforms for flight inventory and availability management.
   • Airport Systems: Interface with airport systems for real-time flight status and check-in processes.
10. Notifications and Alerts:
    • Booking Notifications: Send notifications for booking confirmations, changes, and cancellations.
    • Flight Alerts: Notify passengers about flight status changes, delays, and boarding information.
    • Reminders: Provide reminders for check-in deadlines and upcoming flights.
11. Compliance and Security:
    • Data Privacy: Protect customer data through encryption and secure storage.
    • Access Controls: Implement role-based access controls to restrict access to sensitive information.
    • Regulatory Compliance: Ensure compliance with relevant regulations related to travel and data protection.

Advanced Features:

1. Mobile Access:
   • Mobile App: Develop a mobile application for users to search for flights, book tickets, check in, and manage their bookings on the go.
2. AI and Machine Learning:
   • Price Prediction: Use AI algorithms to predict future flight prices based on historical data and market trends.
   • Personalized Recommendations: Implement machine learning to recommend flights and travel packages based on user preferences and past behavior.
3. Self-Service Kiosks:
   • Kiosk Integration: Provide self-service kiosks at airports for check-in, ticket printing, and boarding pass issuance.
4. Customizable Interface:
   • User Dashboards: Allow users to customize their dashboards to display relevant information such as upcoming flights, booking history, and travel alerts.
5. Integration with IoT Devices:
   • Smart Check-In: Integrate with IoT devices for automated check-in processes and real-time flight status updates.

Technical Specifications:

1. Backend Technology:
   • Server Infrastructure: Choose suitable backend technologies (e.g., Node.js, Python Django, Java Spring) to handle flight reservation functionalities and data processing.
   • Database: Use a database (e.g., MySQL, PostgreSQL) to store flight schedules, booking data, and customer information.
2. Frontend Technology:
   • Web Interface: Develop a user-friendly web interface using modern frontend technologies (e.g., React, Angular).
   • Mobile App: Create mobile applications for iOS and Android using technologies such as Flutter or React Native.
3. Security:
   • Encryption: Implement encryption for sensitive data to ensure security and confidentiality.
   • Authentication: Use secure authentication methods, including multi-factor authentication (MFA) if necessary.

Documentation:

1. User Manual:
   • Guidelines: Provide instructions for users on how to use the system, including searching for flights, making bookings, and checking in.
2. Technical Documentation:
   • Architecture: Document the system architecture, including backend setup, database schema, and API endpoints.
   • Setup Instructions: Provide instructions for deploying and configuring the system.

Testing:

1. Unit Testing:
   • Component Testing: Test individual components and functionalities to ensure they work correctly.
2. Integration Testing:
   • System Integration: Verify that different components of the system work together seamlessly.
3. User Acceptance Testing:
   • Validation: Conduct testing with end users to ensure the application meets their needs and expectations.

Deployment and Maintenance:

1. Deployment:
   • Platform: Deploy the system on a secure web server or cloud platform.
2. Maintenance:
   • Updates: Regularly update the system to add features, fix bugs, and improve performance.