Scope of Laundry Management System Final Year Project

1. Project Objectives

• Order Management: Track and manage laundry orders from pickup to delivery.
• Inventory Management: Manage inventory of laundry supplies and equipment.
• Customer Management: Store and manage customer details and order history.
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• Billing and Payments: Handle billing, invoicing, and payment processing.
• Reporting and Analytics: Generate reports and analyze operational data for better decision-making.

2. Functional Requirements

• Order Management:
  • Create, update, and track laundry orders.
  • Manage order status (e.g., received, in-process, completed, delivered).
  • Schedule pickups and deliveries.
• Inventory Management:
  • Track and manage inventory of cleaning supplies, detergents, and equipment.
  • Monitor inventory levels and generate alerts for reordering.
  • Record inventory usage and manage stock adjustments.
• Customer Management:
  • Register and update customer profiles (e.g., contact information, preferences).
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  • Track customer order history and preferences.
  • Manage customer feedback and support requests.
• Billing and Payments:
  • Generate invoices for laundry services.
  • Process payments and manage payment status.
  • Handle discounts, promotions, and refunds.
• Reporting and Analytics:
  • Generate reports on order volume, inventory usage, financial performance, and customer activity.
  • Provide data visualization tools (e.g., charts, graphs) for better insights.

3. Non-Functional Requirements

• Usability: User-friendly interface for both staff and customers.
• Performance: Efficient handling of orders, inventory updates, and report generation.
• Security: Secure handling of customer data and payment information.
• Scalability: Ability to accommodate increasing numbers of orders, customers, and inventory items.
• Reliability: High system uptime and robustness to ensure consistent operation.

4. Technology Stack

• Front-End: Technologies for the user interface (e.g., HTML, CSS, JavaScript, frameworks like React or Angular).
• Back-End: Server-side technologies (e.g., Node.js, Django, Flask).
• Database: Database management system (e.g., MySQL, PostgreSQL, MongoDB).
• Payment Processing: Integration with payment gateways (e.g., Stripe, PayPal).
• Deployment: Hosting and deployment platforms (e.g., AWS, Heroku, local server).

5. System Design

• Architecture: Overview of system architecture (e.g., client-server model, microservices).
• Data Model: Design of the database schema, including tables for orders, inventory, customers, and billing.
• User Interface Design: Wireframes or mockups for different user roles (e.g., staff, customers, admin).

6. Implementation Plan

• Development Phases: Breakdown of phases (e.g., requirement analysis, design, development, testing, deployment).
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• Timeline: Project milestones and deadlines.

7. Testing and Validation

• Test Cases: Define test cases for functionalities such as order processing, inventory management, and billing.
• Bug Tracking: System for tracking and managing bugs and issues.
• User Testing: Collect feedback from users to refine the system.

8. Documentation

• User Manual: Instructions for end-users on how to operate the system.
• Technical Documentation: Detailed documentation on system architecture, design decisions, and codebase.

9. Future Enhancements

• Feature Expansion: Potential future features (e.g., integration with delivery tracking systems, advanced analytics).
• Additional Modules: Possible additional modules like loyalty programs, automated reminders, and customer portals.

10. Limitations

• Scope Limitations: Define what the project will not cover (e.g., integration with external logistics systems, advanced AI-driven customer recommendations).

11. Budget and Resources

• Budget: Estimated costs for development tools, hosting, and other resources.
• Resources: Required hardware and software resources for development and deployment.