Functional requirements of Real Estate Agent Portal with non-functional

Functional Requirements for a Real Estate Agent Portal

1. User Authentication and Authorization:
   • Agents, buyers, and sellers should be able to register and log in.
   • Role-based access control should be implemented, with different permissions for agents, buyers, and sellers.
2. Property Listings Management:
   • Agents can add, edit, or remove property listings.
   • Sellers can submit properties for listing and view the status.
   • Buyers can browse, search, and filter properties by criteria such as location, price, size, and type.
3. Property Search and Filtering:
   • Buyers should be able to search for properties using various filters such as price range, location, property type, size, etc.
   • A map-based search feature to visualize properties on a map.
4. Property Details Page:
   • Detailed information about each property, including images, videos, 3D tours, price, location, amenities, and agent contact details.
5. Schedule Property Viewings:
   • Buyers should be able to schedule viewings of properties directly through the portal.
   • Agents can manage viewing schedules and communicate with buyers.
6. Contact and Communication System:
   • Secure messaging system for communication between agents, buyers, and sellers.
   • Contact forms for inquiries about specific properties.
7. Property Comparison:
   • Buyers can select multiple properties and compare them side by side.
8. Favorites/Wishlist:
   • Buyers can save properties to a wishlist for future reference.
9. Analytics and Reporting:
   • Agents can view analytics and reports on property views, inquiries, and other metrics.
   • Sellers can view reports on the performance of their property listings.
10. Payment and Transaction Management:
    • Integration with payment gateways for deposit payments, commission payments, etc.
    • Transaction history for agents and sellers.
11. Content Management System (CMS):
    • A CMS for agents to manage blog posts, FAQs, and other informational content on the portal.
12. Notification System:
    • Email and SMS notifications for new property listings, inquiries, viewing schedules, and transaction updates.
13. Admin Dashboard:
    • An admin interface to manage users, properties, payments, and overall system settings.
14. User Reviews and Ratings:
    • Buyers and sellers can rate and review agents.
    • Agents can view their ratings and respond to reviews.
15. Document Management:
    • Secure storage and sharing of important documents (e.g., contracts, property deeds) between agents, buyers, and sellers.

Non-Functional Requirements for a Real Estate Agent Portal

1. Performance:
   • The portal should be able to handle a large number of concurrent users without performance degradation.
   • Property search and filtering should be responsive and return results within a few seconds.
2. Scalability:
   • The system should be scalable to accommodate growing numbers of users, property listings, and transactions.
3. Security:
   • Implement strong authentication mechanisms and data encryption to protect user information.
   • Regular security audits to identify and fix vulnerabilities.
4. Availability:
   • The portal should be available 24/7 with minimal downtime.
   • Implement redundancy and failover mechanisms to ensure high availability.
5. Usability:
   • The portal should have an intuitive and user-friendly interface.
   • The design should be responsive, supporting various devices such as desktops, tablets, and smartphones.
6. Maintainability:
   • The codebase should be modular and well-documented to facilitate easy maintenance and updates.
   • Implement automated testing to ensure the stability of new features and bug fixes.
7. Reliability:
   • Ensure that the system performs consistently under expected loads.
   • Implement error handling and logging mechanisms to capture and resolve issues quickly.
8. Compliance:
   • The portal should comply with relevant data protection regulations, such as GDPR or CCPA.
   • Adherence to industry standards for online transactions and data security.
9. Localization and Internationalization:
   • Support for multiple languages and regional settings (e.g., currency, date formats).
   • Ability to easily add new languages and regions as needed.
10. Backup and Recovery:
    • Regular data backups to prevent data loss in case of a system failure.
    • A disaster recovery plan to restore services quickly in case of a catastrophic failure.
11. Interoperability:
    • The portal should be able to integrate with external systems such as CRM, payment gateways, and third-party property databases.
12. Accessibility:
    • The portal should be accessible to users with disabilities, adhering to WCAG (Web Content Accessibility Guidelines) standards.