Functional requirements of Auction Management System with non-functional

Functional Requirements

1. User Management
   • Allow users to create and manage accounts, including registration, login, and profile updates.
   • Implement different user roles, such as bidders, sellers, and administrators, with appropriate access controls.
2. Auction Creation and Management
   • Enable sellers to create and manage auctions, including setting auction parameters such as start/end dates, reserve prices, and item descriptions.
   • Provide tools for sellers to upload item images, set bidding increments, and define auction rules.
3. Item Listing and Catalog Management
   • Support the listing of auction items with detailed descriptions, images, and starting bids.
   • Allow users to browse and search for items based on various criteria (e.g., category, price range, keywords).
4. Bidding Process
   • Facilitate real-time bidding for auction items, including placing and updating bids.
   • Provide features for automatic bidding, where users can set maximum bid limits and let the system place incremental bids on their behalf.
5. Bid Tracking and Notifications
   • Track and display current bid status, including highest bids and bidder information.
   • Send notifications to bidders about bid updates, auction closings, and winning status.
6. Auction Closing and Item Sale
   • Handle the closing of auctions and determine winning bids based on predefined criteria.
   • Notify winners and provide instructions for completing the transaction (e.g., payment).
7. Payment Integration
   • Integrate with payment gateways to process payments for winning bids.
   • Provide tools for handling transaction fees, processing refunds, and managing payment confirmations.
8. Reporting and Analytics
   • Generate reports on auction performance, including bid history, sales statistics, and user activity.
   • Provide analytics tools for evaluating auction trends, seller performance, and bidding patterns.
9. User Feedback and Ratings
   • Allow users to provide feedback and rate their auction experiences.
   • Implement a rating system for sellers and items based on user reviews and feedback.
10. Search and Filtering
    • Provide robust search and filtering options to help users find auctions and items of interest.
    • Allow sorting by various attributes, such as price, ending soonest, and popularity.
11. Compliance and Security
    • Ensure compliance with legal and regulatory requirements related to online auctions and transactions.
    • Implement security measures to protect user data, auction integrity, and financial transactions.
12. Admin Dashboard
    • Provide administrators with tools for managing users, auctions, and system settings.
    • Allow for monitoring of system activity, handling disputes, and managing site content.
13. Customer Support
    • Offer support channels for users to report issues, seek assistance, and get help with the auction process.
    • Provide FAQs, help guides, and troubleshooting resources.

Non-Functional Requirements

1. Performance
   • Ensure quick response times for auction listings, bid placements, and search queries.
   • Handle high volumes of concurrent users and bidding activity efficiently.
2. Scalability
   • Support the addition of new features, users, and auctions as the system grows.
   • Scale to accommodate increasing data volumes, user traffic, and auction activity.
3. Reliability
   • Ensure high system availability with minimal downtime, especially during peak auction times.
   • Implement backup and recovery procedures to protect data and ensure business continuity.
4. Security
   • Protect user data, auction information, and payment transactions with encryption and secure access controls.
   • Implement measures to prevent unauthorized access, fraud, and data breaches.
5. Usability
   • Provide an intuitive and user-friendly interface for browsing auctions, placing bids, and managing accounts.
   • Ensure ease of navigation and accessibility features for users with different needs and abilities.
6. Maintainability
   • Design the system for easy updates, maintenance, and troubleshooting.
   • Provide clear documentation for system administrators, developers, and support personnel.
7. Compatibility
   • Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
   • Support different operating systems and platforms to ensure a consistent user experience.
8. Data Integrity
   • Ensure accuracy and consistency of auction data, bids, and user information.
   • Implement validation checks and error-handling mechanisms to maintain data quality.
9. Support and Documentation
   • Provide comprehensive user manuals, help guides, and support resources for troubleshooting and training.
   • Offer technical support for system issues and maintenance.
10. Auditability
    • Maintain logs of system activity, user interactions, and data changes for auditing purposes.
    • Provide audit trails for auction processes, bid management, and financial transactions.