Functional requirements of E-book Store with non-functional
Functional Requirements
- User Registration and Authentication:
- Allow users to create an account with email, social media, or third-party services.
- Provide secure login and authentication mechanisms.
- Enable password recovery and account management features.
- User Profile Management:
- Allow users to manage their profile information, including personal details, payment methods, and preferences.
- Enable users to view their purchase history and manage their e-book library.
- Search and Browse:
- Provide a search function that allows users to find e-books by title, author, genre, ISBN, or keywords.
- Offer advanced search filters (e.g., price range, publication date, rating).
- Organize e-books into categories, genres, and collections for easy browsing.
- Product Catalog Management:
- Allow administrators to add, edit, and manage e-book listings, including title, author, description, price, and cover image.
- Support bulk uploads and updates of e-books.
- Shopping Cart and Checkout:
- Allow users to add e-books to a shopping cart and proceed to checkout.
- Provide a seamless checkout process with multiple payment options (e.g., credit card, PayPal, gift cards).
- Enable users to apply discounts, promo codes, or loyalty points during checkout.
- Payment Processing:
- Integrate with secure payment gateways to process transactions.
- Handle various payment methods, including credit/debit cards, digital wallets, and in-app purchases.
- Provide users with receipts and order confirmation emails.
- Digital Rights Management (DRM):
- Implement DRM to protect e-books from unauthorized sharing or copying.
- Ensure that e-books can be accessed only by authorized users.
- Download and Access:
- Allow users to download purchased e-books in various formats (e.g., PDF, EPUB, MOBI).
- Provide options for online reading through a web-based reader or mobile app.
- Enable users to re-download e-books from their library if needed.
- Wishlist and Recommendations:
- Allow users to add e-books to a wishlist for future purchase.
- Provide personalized recommendations based on user behavior, purchase history, and preferences.
- Ratings and Reviews:
- Enable users to rate and review e-books.
- Display average ratings and user reviews on e-book product pages.
- Customer Support:
- Provide users with access to customer support for issues related to purchases, downloads, or account management.
- Offer FAQs, help articles, and a contact form for support inquiries.
- Order Management:
- Allow administrators to manage and track orders, including processing refunds and handling disputes.
- Provide order status updates and notifications to users.
- Content Delivery:
- Ensure fast and reliable delivery of e-books to users after purchase.
- Support automatic updates or corrections to e-books if needed.
- Promotions and Discounts:
- Enable administrators to create and manage promotions, discounts, and special offers.
- Support the use of promo codes and loyalty programs.
- Analytics and Reporting:
- Provide administrators with detailed reports on sales, user behavior, and website performance.
- Track metrics such as best-selling e-books, most active users, and revenue trends.
Non-Functional Requirements
- Scalability:
- The system should be able to handle a growing number of users, e-books, and transactions without performance degradation.
- Support for increasing data storage and processing power as the user base and catalog grow.
- Security:
- Ensure secure transmission of data using encryption (e.g., SSL/TLS).
- Protect user information, especially payment data, with strong security measures.
- Implement regular security audits and updates to prevent breaches.
- Performance:
- The platform should load pages quickly and provide a smooth, responsive user experience.
- Handle multiple concurrent users, especially during high-traffic periods, without slowdowns.
- Reliability and Availability:
- The system should have high availability, ensuring minimal downtime.
- Implement redundancy and failover mechanisms to maintain service continuity.
- Usability:
- The user interface should be intuitive and easy to navigate, catering to users of varying technical proficiency.
- Ensure that users can easily search for, purchase, and access e-books with minimal effort.
- Interoperability:
- The system should be compatible with various devices and platforms (e.g., web browsers, mobile apps).
- Support integration with third-party services, such as payment gateways and social media platforms.
- Maintainability:
- The system should be easy to maintain, with clear documentation and modular design.
- Support for regular updates and upgrades with minimal disruption to users.
- Compliance:
- Ensure that the platform complies with relevant legal and regulatory requirements, such as data protection laws (e.g., GDPR).
- Implement features to support content licensing and copyright management.
- Data Integrity and Consistency:
- Ensure that all data, including user information, transactions, and e-book content, is accurate and consistent across the platform.
- Implement mechanisms to prevent data corruption or loss.
- Localization and Internationalization:
- Support multiple languages, currencies, and regional formats to cater to a global audience.
- Allow for easy adaptation of the platform to different markets and regions.