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Functional Requirements
- Member Management:
- Member Registration: Allow new members to sign up, including capturing personal details, membership type, and payment information.
- Member Profiles: Maintain detailed profiles for each member, including contact information, membership status, and fitness goals.
- Membership Plans: Manage different membership plans, such as monthly, quarterly, annual, or premium memberships, and allow for upgrades or downgrades.
- Scheduling and Booking:
- Class Scheduling: Create and manage schedules for group fitness classes, including class times, instructors, and availability.
- Appointment Booking: Allow members to book personal training sessions, fitness assessments, or other appointments.
- Facility Booking: Manage the booking of gym facilities such as courts, rooms, or pools.
- Attendance Tracking:
- Check-In/Check-Out: Enable members to check in and check out of the gym, either through a member card, mobile app, or biometric system.
- Attendance Records: Maintain records of member attendance for tracking and analysis.
- Billing and Payments:
- Fee Management: Manage membership fees, including initial payments, recurring charges, and any additional costs (e.g., personal training).
- Payment Processing: Support various payment methods, including credit/debit cards, direct debits, and online payment gateways.
- Invoicing and Receipts: Generate invoices and receipts for transactions, including membership fees, class bookings, and other services.
- Class and Trainer Management:
- Trainer Profiles: Maintain profiles for personal trainers, including their qualifications, schedules, and client feedback.
- Class Management: Schedule and manage group fitness classes, including instructor assignments, class capacities, and participant registrations.
- Fitness Tracking:
- Workout Logs: Allow members to log their workouts, track progress, and set fitness goals.
- Progress Reports: Generate reports on member progress, including workout frequency, performance metrics, and achievement of fitness goals.
- Member Communication:
- Notifications: Send notifications and reminders to members about class schedules, appointments, and membership renewals.
- Communication Channels: Provide channels for members to contact gym staff, provide feedback, or make inquiries.
- Reporting and Analytics:
- Member Reports: Generate reports on member demographics, attendance patterns, and membership trends.
- Financial Reports: Provide financial reports on revenue, expenses, and profitability.
- Class and Trainer Reports: Track class attendance, trainer performance, and other relevant metrics.
- Access Control:
- Role-Based Access: Define roles such as gym staff, trainers, and administrators, each with specific permissions and access levels.
- System Access: Control access to different parts of the system based on user roles and responsibilities.
- System Integration:
- Fitness Equipment Integration: Integrate with fitness equipment to automatically track workouts and performance metrics.
- Third-Party Services: Integrate with third-party services for online payment processing, marketing, or member engagement.
Non-Functional Requirements
- Performance:
- Response Time: Ensure the system provides fast response times for member interactions, booking, and reporting.
- Scalability: The system should handle increasing numbers of members, classes, and transactions as the gym grows.
- Reliability:
- Availability: Maintain high system availability with minimal downtime to ensure continuous access to gym services.
- Fault Tolerance: Implement mechanisms to handle system failures and ensure continuity of operations.
- Usability:
- User Interface: Design an intuitive and user-friendly interface for both gym staff and members to perform their tasks efficiently.
- Training: Provide training resources or support to help staff and members learn how to use the system effectively.
- Security:
- Data Protection: Protect sensitive member and financial data with encryption and secure storage.
- Authentication and Authorization: Implement robust authentication methods and role-based access controls to safeguard the system.
- Compliance: Adhere to relevant data protection regulations (e.g., GDPR, CCPA) and industry standards.
- Maintainability:
- Code Quality: Ensure high-quality, well-documented code to facilitate maintenance, updates, and troubleshooting.
- System Updates: Support regular updates and patches to address bugs, improve functionality, and enhance security.
- Compatibility:
- Cross-Platform Support: Ensure the system is compatible with various operating systems and devices (e.g., desktops, tablets, smartphones).
- Browser Compatibility: Ensure the web-based interface works across major web browsers (e.g., Chrome, Firefox, Safari).
- Backup and Recovery:
- Data Backup: Implement regular backups of system data to prevent loss and ensure data integrity.
- Disaster Recovery: Develop a disaster recovery plan to restore operations and data quickly in case of major disruptions.
- Legal and Compliance:
- Privacy Policy: Clearly state privacy policies and terms of service to comply with legal requirements and build user trust.
- Regulatory Compliance: Ensure the system complies with health and safety regulations, labor laws, and other relevant standards.