Functional requirements of Marriage Hall Booking System with non-functional
Functional Requirements
- User Authentication and Authorization
- Allow users (e.g., customers, hall managers, administrators) to create accounts, log in, and manage their profiles.
- Implement role-based access control to manage permissions based on user roles (e.g., admin, hall manager, customer).
- Hall Management
- Enable hall managers to create and manage hall profiles, including details such as location, capacity, facilities, and pricing.
- Allow hall managers to set availability and manage booking schedules.
- Booking Management
- Allow customers to search for available halls based on criteria such as date, location, capacity, and amenities.
- Enable customers to book halls online, including selecting dates, specifying requirements, and providing event details.
- Reservation Confirmation and Payments
- Provide confirmation of bookings to customers and hall managers via email, SMS, or in-app notifications.
- Support various payment methods (e.g., credit/debit cards, online payment gateways) for booking fees and deposits.
- Manage payment processing, refunds, and receipts.
- Booking Calendar and Scheduling
- Display an interactive calendar showing hall availability and booked dates.
- Allow hall managers to view and manage upcoming events, including rescheduling or canceling bookings if necessary.
- Event Management
- Provide tools for managing event details such as setup times, guest lists, catering requirements, and special requests.
- Allow customers to update event details and communicate special requests to hall managers.
- Notifications and Alerts
- Send notifications to customers and hall managers about booking confirmations, upcoming events, and payment reminders.
- Allow users to customize notification preferences and alert settings.
- Reviews and Ratings
- Enable customers to leave reviews and ratings for halls based on their experience.
- Provide tools for hall managers to respond to feedback and manage reviews.
- Reporting and Analytics
- Generate reports on booking metrics, revenue, customer demographics, and hall usage.
- Provide analytics on trends, booking patterns, and performance indicators for administrators and hall managers.
- Integration with External Systems
- Integrate with external systems such as payment gateways, email platforms, and calendar applications.
- Support API integration for extending system capabilities and connecting with third-party services.
- User Interface and Experience
- Provide an intuitive and user-friendly interface for browsing hall options, making bookings, and managing events.
- Ensure ease of navigation and accessibility features for users with different needs and abilities.
- Security and Privacy
- Protect user data, including personal and payment information, with encryption and secure access controls.
- Implement measures to prevent unauthorized access, data breaches, and misuse of information.
- Documentation and Support
- Provide user manuals, help guides, and support resources for troubleshooting and training.
- Offer technical support for system issues and user assistance.
Non-Functional Requirements
- Performance
- Ensure quick load times for hall search, booking processes, and payment transactions.
- Handle high volumes of concurrent users and booking requests efficiently.
- Scalability
- Support the addition of new features, halls, and users as the system grows.
- Scale to accommodate increasing data volumes, user traffic, and booking requests.
- Reliability
- Ensure high system availability with minimal downtime, especially during peak booking periods.
- Implement backup and recovery procedures to protect data and ensure business continuity.
- Security
- Protect user data with encryption and secure access controls.
- Implement measures to prevent unauthorized access, data breaches, and financial fraud.
- Usability
- Provide an intuitive and user-friendly interface for searching halls, making bookings, and managing events.
- Ensure ease of navigation and accessibility features for users with different needs and abilities.
- Maintainability
- Design the system for easy updates, maintenance, and troubleshooting.
- Provide clear documentation for system administrators, developers, and support personnel.
- Compatibility
- Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
- Support integration with different operating systems and platforms for a seamless user experience.
- Data Integrity
- Ensure accuracy and consistency of booking details, payment records, and hall information.
- Implement validation checks and error-handling mechanisms to maintain data quality.
- Support and Documentation
- Provide comprehensive user manuals, help guides, and support resources for troubleshooting and training.
- Offer technical support for system issues and maintenance.
- Auditability
- Maintain logs of system activity, booking management, and payment transactions for auditing purposes.
- Provide audit trails for booking changes, user actions, and system access.