Functional requirements of Medical Store Management System with non-functional

Functional Requirements

1. User Authentication and Authorization
   • Users should be able to log in with secure credentials.
   • Different roles (e.g., store manager, pharmacist, cashier) should have access to specific features based on their roles.
2. Inventory Management
   • Manage drug stock levels, including adding new drugs, updating existing records, and deleting outdated items.
   • Track drug expiration dates and generate alerts for expiring drugs.
   • Manage suppliers and purchase orders.
3. Sales Management
   • Process sales transactions, including prescription and over-the-counter drugs.
   • Generate receipts and invoices for customers.
   • Manage payment methods and integrate with payment gateways.
4. Prescription Management
   • Process and verify prescription orders.
   • Track prescription history and refill requests.
   • Maintain records of prescriptions and related customer information.
5. Stock Alerts and Reordering
   • Generate alerts for low stock levels and drug expiration.
   • Automate reordering of drugs from suppliers when stock falls below a specified threshold.
6. Reporting and Analytics
   • Generate reports on sales, inventory levels, and financial performance.
   • Provide analytics on drug usage trends and customer purchasing behavior.
7. Customer Management
   • Maintain a database of customer information and purchase history.
   • Manage customer loyalty programs and offer discounts or promotions.
8. Supplier Management
   • Track supplier information and purchase history.
   • Manage supplier contact details and terms of service.
9. Expense and Profit Tracking
   • Track expenses related to drug purchases and other operational costs.
   • Calculate and track profit margins and overall profitability.
10. Compliance and Documentation
    • Maintain records in compliance with regulatory requirements (e.g., drug control regulations).
    • Generate and store necessary documentation for audits and inspections.

Non-Functional Requirements

1. Performance
   • The system should handle multiple concurrent transactions efficiently.
   • Ensure quick response times for user actions and data retrieval.
2. Scalability
   • The system should be able to scale with the growth of the medical store, including increased inventory and transaction volume.
3. Reliability
   • Ensure high system availability with minimal downtime.
   • Implement backup and recovery procedures to protect data.
4. Security
   • Protect sensitive data (e.g., patient information, financial transactions) with encryption and secure access controls.
   • Ensure compliance with data protection regulations (e.g., HIPAA).
5. Usability
   • Provide an intuitive and user-friendly interface for store staff and managers.
   • Ensure ease of navigation and accessibility features.
6. Maintainability
   • The system should be easy to update and maintain.
   • Provide clear documentation for system administrators and developers.
7. Compatibility
   • Ensure compatibility with various devices and operating systems.
   • Integrate with other systems if necessary (e.g., accounting software).
8. Data Integrity
   • Ensure accuracy and consistency of data across the system.
   • Implement validation checks and error handling mechanisms.
9. Support and Documentation
   • Provide user manuals and support resources for troubleshooting.
   • Offer technical support for system maintenance and issues.
10. Auditability
    • Maintain logs of system access and changes for auditing purposes.
    • Provide audit trails for transactions and inventory modifications.