Functional Requirements
- User Registration and Authentication:
- Allow users to create and manage accounts using email, social media, or other authentication methods.
- Implement role-based access control for different user roles (e.g., participants, organizers, administrators).
- Event Creation and Management:
- Provide tools for organizers to create and manage events, including setting event details (e.g., title, description, date, time, location).
- Support for setting up recurring events and managing event updates or cancellations.
- Event Listing and Search:
- Display a list of upcoming events with search and filter options (e.g., by date, category, location).
- Allow users to browse and search for events based on criteria such as keywords, categories, or dates.
- Registration and Ticketing:
- Enable users to register for events, select ticket types, and provide necessary information (e.g., name, contact details).
- Support different ticketing options (e.g., free, paid, early-bird, group discounts) and manage ticket availability.
- Payment Processing:
- Integrate with payment gateways to handle online payments for paid events, including credit/debit card transactions and other payment methods.
- Provide options for issuing refunds or managing payment issues.
- Confirmation and Notifications:
- Send confirmation emails or messages to users upon successful registration or payment.
- Provide notifications and reminders for upcoming events, registration deadlines, or changes to event details.
- User Profile and Dashboard:
- Allow users to view and manage their event registrations, including checking the status of their registrations and accessing event details.
- Provide a dashboard for users to view their registered events, tickets, and payment history.
- Admin Panel:
- Include an administrative interface for event organizers and administrators to manage events, registrations, and users.
- Provide tools for generating reports, analyzing registration data, and handling inquiries.
- Integration with Calendar Systems:
- Support integration with external calendar systems (e.g., Google Calendar, Outlook) to allow users to add events to their personal calendars.
- Provide options for exporting event details in standard calendar formats.
- Feedback and Evaluation:
- Allow users to provide feedback or rate events after they have taken place.
- Provide tools for organizers to review feedback and generate evaluation reports.
- Help and Support Resources:
- Offer access to help resources, including FAQs, user guides, and support contact options.
- Provide customer support through various channels, such as email, live chat, or phone.
Non-Functional Requirements
- Scalability:
- The system should handle increasing numbers of events, registrations, and users without performance issues.
- Support for scaling infrastructure to accommodate growth and peak usage periods.
- Performance:
- Ensure fast and responsive interactions, with quick event searches, registration processing, and payment transactions.
- Optimize performance to handle large volumes of concurrent users efficiently.
- Reliability and Availability:
- Ensure high availability with minimal downtime, supported by redundancy, load balancing, and failover mechanisms.
- Implement regular backups and disaster recovery procedures to maintain service continuity.
- Usability:
- The user interface should be intuitive and user-friendly, accommodating users with varying levels of technical expertise.
- Provide a consistent and seamless experience across different devices and platforms.
- Interoperability:
- The system should integrate seamlessly with external calendar systems, payment gateways, and other third-party applications.
- Support standard APIs and data formats for interoperability and data exchange.
- Maintainability:
- Ensure the system is easy to maintain, with clear documentation, modular design, and support for regular updates and bug fixes.
- Implement automated monitoring and logging to identify and address issues promptly.
- Compliance:
- Ensure the system complies with relevant regulations and standards, such as data protection laws (e.g., GDPR, CCPA) and payment processing regulations.
- Provide features to support auditing, data retention, and regulatory reporting requirements.
- Data Integrity and Accuracy:
- Ensure that all data collected and processed by the system is accurate, consistent, and up-to-date.
- Implement validation checks and data integrity mechanisms to prevent errors and data corruption.
- Localization and Internationalization:
- Support multiple languages and regional settings to cater to a global user base.
- Allow easy adaptation of the system to meet local regulations and cultural practices.
- Accessibility:
- Ensure that the system is accessible to users with disabilities, following web accessibility standards (e.g., WCAG).
- Provide features such as screen reader compatibility, keyboard navigation, and adjustable text sizes.
- Privacy and Data Ownership:
- Ensure that users retain ownership of their data and can easily control, access, and delete their information.
- Provide transparency regarding data usage, sharing, and storage practices, with clear consent mechanisms.
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