User Registration and Login: Allow users to create accounts, log in, and manage their profiles.
Role-Based Access: Define roles such as customers, administrators, and parking operators with specific permissions and access levels.
Profile Management: Enable users to update personal information, vehicle details, and payment methods.
Parking Space Management
Space Availability: Display available parking spaces in real-time based on location and time.
Space Details: Provide information on parking space features, such as location, size, and amenities.
Reservation Management
Booking and Reservation: Allow users to search for and reserve parking spaces based on date, time, and location.
Modification and Cancellation: Enable users to modify or cancel reservations within specified policies.
Payment Integration: Integrate with payment gateways to handle reservation payments securely.
Search and Filtering
Search Functionality: Provide search options for users to find available parking spaces based on criteria like location, date, and time.
Filtering Options: Allow users to filter search results by various parameters, such as price range, distance, and space type.
Notifications and Alerts
Booking Confirmations: Send confirmation emails or SMS messages upon successful reservation.
Reminders: Notify users of upcoming reservations, payment deadlines, and other important information.
Alerts: Provide alerts for reservation changes, cancellations, or system updates.
Admin and Operator Functions
Space Management: Allow administrators and operators to add, update, or remove parking spaces and manage availability.
Reporting and Analytics: Generate reports on occupancy rates, reservation trends, and financial transactions.
User Support: Provide tools for managing user inquiries, disputes, and feedback.
Integration
Mapping Integration: Integrate with mapping services (e.g., Google Maps) to display parking locations and provide directions.
Third-Party Services: Integrate with third-party services for additional functionalities like license plate recognition or real-time traffic updates.
Security and Privacy
Data Protection: Implement measures to secure user data and payment information.
Access Control: Ensure secure access control to sensitive information and administrative functions.
Non-Functional Requirements
Performance
Response Time: Ensure quick response times for search queries, booking processes, and payment transactions.
Scalability: Design the system to handle increasing numbers of users, reservations, and data without performance degradation.
Reliability
Uptime: Aim for high system availability with minimal downtime (e.g., 99.9% uptime).
Error Handling: Implement robust error detection and recovery mechanisms to maintain system stability.
Security
Data Encryption: Use encryption to protect data in transit and at rest, especially for payment information.
Authentication and Authorization: Implement strong authentication and authorization mechanisms to prevent unauthorized access.
Compliance: Adhere to relevant data protection regulations (e.g., GDPR, CCPA) for user data privacy.
Usability
User Interface: Design an intuitive and user-friendly interface for both customers and administrators.
Accessibility: Ensure the system is accessible to users with disabilities, complying with standards such as WCAG (Web Content Accessibility Guidelines).
Compatibility
Device Compatibility: Ensure the system is compatible with various devices, including desktops, tablets, and smartphones.
Browser Compatibility: Support major web browsers to accommodate different user preferences.
Maintainability
Code Quality: Develop clean, well-documented code to facilitate maintenance and future updates.
Modular Design: Use a modular architecture to allow for easy enhancements and scalability.
Backup and Recovery
Data Backup: Implement regular automated backups to prevent data loss and ensure data integrity.
Disaster Recovery: Develop and test a disaster recovery plan to restore system functionality in case of major failures.
Support and Documentation
Help Desk: Provide support through helpdesk tickets, live chat, or email.
Documentation: Offer comprehensive user guides and administrative documentation.
Scalability
System Growth: Design the system to accommodate future expansion, including additional features, parking spaces, and user base growth.
Load Handling: Ensure the system can handle varying loads and peak usage times effectively.
