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Functional requirements of Pharmacy Inventory Management System with non-functional

Functional Requirements

  1. User Management:
    • Registration & Authentication: Allow users (pharmacy staff, administrators) to create accounts, log in, and recover passwords. Support multi-factor authentication for enhanced security.
    • Role-Based Access: Provide different roles with specific permissions (e.g., Pharmacist, Inventory Manager, Admin) and functionalities.
  2. Inventory Management:
    • Product Catalog: Maintain a catalog of pharmaceutical products, including drug names, dosages, forms (e.g., tablets, syrups), and packaging.
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    • Stock Tracking: Track inventory levels in real-time, including quantities on hand, quantities on order, and quantities reserved for prescriptions.
    • Reorder Alerts: Set thresholds for minimum stock levels and generate alerts or automatic reorders when stock falls below these levels.
  3. Order Management:
    • Purchase Orders: Create, manage, and track purchase orders for new stock from suppliers. Include features for order approval and processing.
    • Supplier Management: Maintain a list of suppliers with contact details, terms of service, and order history.
    • Receiving and Inspection: Manage the receiving of inventory shipments, including inspection for quality and quantity verification.
  4. Prescription Management:
    • Prescription Processing: Allow staff to process and manage customer prescriptions, including drug dispensing, dosage instructions, and label printing.
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    • Drug Interaction Alerts: Provide alerts for potential drug interactions or contraindications based on prescription data.
  5. Sales and Billing:
    • Point of Sale (POS) Integration: Integrate with POS systems for managing sales transactions, including prescription sales, over-the-counter (OTC) sales, and returns.
    • Invoice Generation: Generate and manage invoices for sales, including prescription details, quantities, and pricing.
  6. Regulatory Compliance:
    • Record Keeping: Maintain records of controlled substances and other regulatory-required documentation.
    • Reporting: Generate reports for regulatory compliance, including drug utilization reports, inventory audits, and sales reports.
  7. Reporting and Analytics:
    • Inventory Reports: Generate reports on inventory levels, stock movements, and reorder status.
    • Sales Analysis: Provide analytics on sales performance, including trends, high-demand products, and revenue.
    • Supplier Performance: Track supplier performance metrics, including delivery times and order accuracy.
  8. Security and Access Control:
    • Data Encryption: Ensure encryption of sensitive data, including patient information and inventory details.
    • Access Logs: Maintain logs of user activities and system access for audit purposes.
  9. Notifications and Alerts:
    • Low Stock Alerts: Send notifications when inventory levels are low or when products are nearing expiration.
    • Order Status Updates: Notify users about the status of purchase orders, including shipment and delivery updates.
  10. Integration:
    • Healthcare Systems: Integrate with Electronic Health Records (EHR) and other healthcare systems for seamless prescription processing.
    • Accounting Systems: Interface with accounting systems for financial management and reporting.

Non-Functional Requirements

  1. Performance:
    • Scalability: Ensure the system can handle increasing numbers of products, transactions, and users efficiently.
    • Response Time: Maintain quick response times for inventory searches, order processing, and report generation.
  2. Reliability:
    • High Availability: Achieve high availability with minimal downtime to ensure continuous access to the system.
    • Fault Tolerance: Implement mechanisms to handle system failures and ensure uninterrupted service.
  3. Security:
    • Data Protection: Implement strong encryption for data in transit and at rest to protect sensitive information.
    • Access Control: Use robust authentication and authorization mechanisms to safeguard user accounts and data.
    • Compliance: Adhere to relevant data protection regulations (e.g., HIPAA for patient data, GDPR) to ensure privacy and security.
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  4. Usability:
    • User Interface: Design an intuitive and user-friendly interface for ease of navigation, inventory management, and order processing.
    • Accessibility: Ensure the system is accessible to users with disabilities, following guidelines such as WCAG (Web Content Accessibility Guidelines).
  5. Maintainability:
    • Code Quality: Maintain high code quality and follow best practices to facilitate system updates and maintenance.
    • Documentation: Provide comprehensive documentation for users and developers, including user manuals, API documentation, and system guides.
  6. Support:
    • Customer Service: Offer timely and effective support through various channels, such as live chat, email, and phone.
    • Help Center: Maintain a knowledge base or help center with FAQs, guides, and troubleshooting information.
  7. Compatibility:
    • Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari).
    • Mobile Responsiveness: Design the system to be fully functional on mobile devices, providing a seamless experience across platforms.
  8. Backup and Recovery:
    • Regular Backups: Implement regular backups of data, including inventory records, prescription details, and transaction history, to prevent loss.
    • Recovery Procedures: Establish procedures for data recovery and system restoration to handle data loss or corruption.
  9. Integration:
    • Interoperability: Ensure the system can integrate seamlessly with other systems, such as healthcare management systems, accounting software, and pharmacy networks.
    • API Flexibility: Provide flexible APIs to accommodate various integration needs with external systems.
  10. Data Quality:
    • Accuracy: Ensure the accuracy and reliability of inventory data, prescription information, and sales records.
    • Timeliness: Provide timely updates to reflect current inventory levels, order statuses, and sales data.
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