Registration & Authentication: Allow users (pharmacy staff, administrators) to create accounts, log in, and recover passwords. Support multi-factor authentication for enhanced security.
Role-Based Access: Provide different roles with specific permissions (e.g., Pharmacist, Inventory Manager, Admin) and functionalities.
Inventory Management:
Product Catalog: Maintain a catalog of pharmaceutical products, including drug names, dosages, forms (e.g., tablets, syrups), and packaging.
Stock Tracking: Track inventory levels in real-time, including quantities on hand, quantities on order, and quantities reserved for prescriptions.
Reorder Alerts: Set thresholds for minimum stock levels and generate alerts or automatic reorders when stock falls below these levels.
Order Management:
Purchase Orders: Create, manage, and track purchase orders for new stock from suppliers. Include features for order approval and processing.
Supplier Management: Maintain a list of suppliers with contact details, terms of service, and order history.
Receiving and Inspection: Manage the receiving of inventory shipments, including inspection for quality and quantity verification.
Prescription Management:
Prescription Processing: Allow staff to process and manage customer prescriptions, including drug dispensing, dosage instructions, and label printing.
Drug Interaction Alerts: Provide alerts for potential drug interactions or contraindications based on prescription data.
Sales and Billing:
Point of Sale (POS) Integration: Integrate with POS systems for managing sales transactions, including prescription sales, over-the-counter (OTC) sales, and returns.
Invoice Generation: Generate and manage invoices for sales, including prescription details, quantities, and pricing.
Regulatory Compliance:
Record Keeping: Maintain records of controlled substances and other regulatory-required documentation.
Reporting: Generate reports for regulatory compliance, including drug utilization reports, inventory audits, and sales reports.
Reporting and Analytics:
Inventory Reports: Generate reports on inventory levels, stock movements, and reorder status.
Sales Analysis: Provide analytics on sales performance, including trends, high-demand products, and revenue.
Supplier Performance: Track supplier performance metrics, including delivery times and order accuracy.
Security and Access Control:
Data Encryption: Ensure encryption of sensitive data, including patient information and inventory details.
Access Logs: Maintain logs of user activities and system access for audit purposes.
Notifications and Alerts:
Low Stock Alerts: Send notifications when inventory levels are low or when products are nearing expiration.
Order Status Updates: Notify users about the status of purchase orders, including shipment and delivery updates.
Integration:
Healthcare Systems: Integrate with Electronic Health Records (EHR) and other healthcare systems for seamless prescription processing.
Accounting Systems: Interface with accounting systems for financial management and reporting.
Non-Functional Requirements
Performance:
Scalability: Ensure the system can handle increasing numbers of products, transactions, and users efficiently.
Response Time: Maintain quick response times for inventory searches, order processing, and report generation.
Reliability:
High Availability: Achieve high availability with minimal downtime to ensure continuous access to the system.
Fault Tolerance: Implement mechanisms to handle system failures and ensure uninterrupted service.
Security:
Data Protection: Implement strong encryption for data in transit and at rest to protect sensitive information.
Access Control: Use robust authentication and authorization mechanisms to safeguard user accounts and data.
Compliance: Adhere to relevant data protection regulations (e.g., HIPAA for patient data, GDPR) to ensure privacy and security.
Usability:
User Interface: Design an intuitive and user-friendly interface for ease of navigation, inventory management, and order processing.
Accessibility: Ensure the system is accessible to users with disabilities, following guidelines such as WCAG (Web Content Accessibility Guidelines).
Maintainability:
Code Quality: Maintain high code quality and follow best practices to facilitate system updates and maintenance.
Documentation: Provide comprehensive documentation for users and developers, including user manuals, API documentation, and system guides.
Support:
Customer Service: Offer timely and effective support through various channels, such as live chat, email, and phone.
Help Center: Maintain a knowledge base or help center with FAQs, guides, and troubleshooting information.
Compatibility:
Cross-Browser Support: Ensure compatibility with major web browsers (e.g., Chrome, Firefox, Safari).
Mobile Responsiveness: Design the system to be fully functional on mobile devices, providing a seamless experience across platforms.
Backup and Recovery:
Regular Backups: Implement regular backups of data, including inventory records, prescription details, and transaction history, to prevent loss.
Recovery Procedures: Establish procedures for data recovery and system restoration to handle data loss or corruption.
Integration:
Interoperability: Ensure the system can integrate seamlessly with other systems, such as healthcare management systems, accounting software, and pharmacy networks.
API Flexibility: Provide flexible APIs to accommodate various integration needs with external systems.
Data Quality:
Accuracy: Ensure the accuracy and reliability of inventory data, prescription information, and sales records.
Timeliness: Provide timely updates to reflect current inventory levels, order statuses, and sales data.
