Functional requirements of Travel Management System with non-functional

Functional Requirements

1. User Management
   • User Registration and Login: Allow users to register, log in, and manage their accounts.
   • Role-Based Access: Define roles (e.g., traveler, travel manager, admin) with different access levels and permissions.
   • Profile Management: Enable users to update their personal information, preferences, and travel history.
2. Travel Booking
   • Flight Booking: Search, book, and manage flight reservations, including options for one-way, round-trip, and multi-city.
   • Hotel Booking: Search, book, and manage hotel reservations with options for various types of accommodations.
   • Car Rental: Search, book, and manage car rentals, including options for various vehicle types.
   • Itinerary Management: Allow users to view and manage their travel itineraries, including bookings for flights, hotels, and car rentals.
3. Travel Planning
   • Destination Information: Provide information on destinations, including attractions, weather, and travel advisories.
   • Travel Packages: Offer pre-defined travel packages or customizable options for users to book comprehensive travel experiences.
4. Expense Management
   • Expense Tracking: Track and manage travel-related expenses, including receipts and payment methods.
   • Expense Reports: Generate and manage expense reports for reimbursement and financial tracking.
5. Travel Policies
   • Policy Management: Define and enforce travel policies, including guidelines for booking, spending limits, and preferred vendors.
   • Compliance Monitoring: Ensure that travel bookings and expenses comply with organizational policies.
6. Notifications and Alerts
   • Booking Confirmations: Send email or SMS confirmations for bookings and itinerary changes.
   • Reminders: Send reminders for upcoming travel dates, deadlines for booking, and important travel information.
7. Reporting and Analytics
   • Travel Reports: Generate reports on travel expenditures, booking trends, and travel patterns.
   • Performance Metrics: Analyze metrics related to travel management, such as cost savings and policy compliance.
8. Integration
   • Third-Party Integration: Integrate with third-party services for flight, hotel, and car rental bookings.
   • Corporate Systems: Integrate with corporate ERP or finance systems for expense reporting and policy enforcement.
9. Customer Support
   • Help Desk: Provide customer support through various channels, including phone, email, and chat.
   • FAQ and Resources: Offer self-service resources, including FAQs, guides, and troubleshooting tips.
10. Multi-Language and Currency Support
    • Language Options: Provide multi-language support for global users.
    • Currency Conversion: Support multiple currencies and automatic conversion for bookings and expenses.

Non-Functional Requirements

1. Performance
   • Response Time: Ensure fast response times for search queries, booking processes, and user interactions.
   • Scalability: Design the system to handle a growing number of users, transactions, and data efficiently.
2. Reliability
   • Uptime: Aim for high system availability with minimal downtime (e.g., 99.9% uptime).
   • Error Handling: Implement robust error detection and recovery mechanisms to maintain system stability.
3. Security
   • Data Protection: Use encryption and secure protocols to protect sensitive travel and payment information.
   • Access Control: Implement strong authentication and authorization measures to safeguard user accounts and data.
   • Compliance: Ensure compliance with data protection regulations, such as GDPR or CCPA, for handling personal information.
4. Usability
   • User Interface: Design an intuitive and user-friendly interface for ease of use by travelers, managers, and administrators.
   • Training and Support: Provide training materials and support resources to help users navigate and utilize the system effectively.
5. Compatibility
   • Device Compatibility: Ensure the system is compatible with various devices, including desktops, tablets, and mobile phones.
   • Browser Compatibility: Support major web browsers to accommodate different user preferences.
6. Maintainability
   • Code Quality: Develop clean, well-documented code to facilitate future maintenance and updates.
   • Modular Design: Use a modular architecture to simplify enhancements and modifications.
7. Backup and Recovery
   • Data Backup: Implement regular automated backups to prevent data loss and ensure data integrity.
   • Disaster Recovery: Develop and test a disaster recovery plan to restore system functionality in the event of major failures.
8. Compliance
   • Regulatory Compliance: Ensure the system adheres to relevant regulations and standards for travel and data protection.
   • Privacy Policy: Develop a privacy policy outlining the collection, use, and protection of user data.
9. Scalability
   • System Growth: Design the system to accommodate future expansion, including additional users, features, and integration points.
   • Load Handling: Ensure the system can handle varying loads and peaks in usage without performance issues.