Download code – PHP-Based Open-Source Basic Customer Relationship Management (CRM) System
PHP-Based Simple Customer Relationship Management (CRM) System
Project Overview
The Simple Customer Relationship Management (CRM) System is a web-based application developed using PHP and MySQL Database. It provides businesses with an online platform where customers can request quotations and submit tickets. The system has a user-friendly interface built with the Bootstrap Framework and offers easy-to-use features and functionalities.
System Users
The system has two types of users:
- Administrator – Manages the system and handles customer requests.
- Customer – Submits quotation requests and issues tickets.
Administrator Role
- Accesses the admin panel after logging in with valid credentials.
- Manages customer quotation requests and tickets.
- Views and manages registered customer accounts.
- Monitors user access logs.
Customer Role
- Must sign up and log in to access the system.
- Can submit and track quotation requests and tickets.
- Can update personal profile information.
Features and Functionalities
Administrator Panel
- Login and Logout
- Dashboard with summary data and visitor graph
- Manage Tickets (View, update, and delete)
- Manage Customers’ Quotation Requests
- View and Manage Registered Users
- Monitor Users’ Access Logs
- Update or Change Password
Customer Panel
- Login and Registration
- Dashboard
- Submit Quotation Requests
- Create and View Tickets
- View and Update Profile
- Change Password
Technologies Used
The system is built using the following technologies:
- HTML
- CSS
- PHP
- MySQL Database
- Bootstrap Framework
- JavaScript & jQuery Library
- DataTables
How to Install and Run the System
Requirements
- Install a local web server like XAMPP.
- Download the source code zip file.
Installation Steps
- Start XAMPP and run Apache and MySQL.
- Extract the downloaded zip file.
- Copy the extracted folder to the “htdocs” directory in XAMPP.
- Open phpMyAdmin in a browser (http://localhost/phpmyadmin).
- Create a new database named scrm_db.
- Import the SQL file located inside the database folder (scrm_db.sql).
- Open the system in a browser (http://localhost/php-scrm/).
Admin Login Credentials
- Username: admin
- Password: admin123
Conclusion
This Simple CRM System is a helpful tool for businesses to manage customer requests and tickets efficiently. It is free to download and can be modified to fit specific needs.
index PHP
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<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="description" content=""> <meta name="author" content=""> <title>CRM Project using PHP and MySQL</title> <!-- Bootstrap core CSS --> <link href="vendor/bootstrap/css/bootstrap.min.css" rel="stylesheet"> <!-- Custom fonts for this template --> <link href="https://fonts.googleapis.com/css?family=Catamaran:100,200,300,400,500,600,700,800,900" rel="stylesheet"> <link href="https://fonts.googleapis.com/css?family=Lato:100,100i,300,300i,400,400i,700,700i,900,900i" rel="stylesheet"> <!-- Custom styles for this template --> <link href="css/one-page-wonder.min.css" rel="stylesheet"> <link href="css/style.css" rel="stylesheet"> </head> <body> <!-- Navigation --> <nav class="navbar navbar-expand-lg navbar-dark navbar-custom fixed-top"> <div class="container"> <a class="navbar-brand" href="#">SCRM - PHP</a> <button class="navbar-toggler" type="button" data-toggle="collapse" data-target="#navbarResponsive" aria-controls="navbarResponsive" aria-expanded="false" aria-label="Toggle navigation"> <span class="navbar-toggler-icon"></span> </button> <div class="collapse navbar-collapse" id="navbarResponsive"> <ul class="navbar-nav ml-auto"> <li class="nav-item"> <a class="nav-link" href="registration.php">Signup</a> </li> <li class="nav-item"> <a class="nav-link" href="login.php">Login</a> </li> <li class="nav-item"> <a class="nav-link" href="admin/">Admin Panel</a> </li> </ul> </div> </div> </nav> <header class="masthead text-center text-white"> <div class="masthead-content"> <div class="container"> <h1 class="masthead-heading mb-0">Simple Customer Relationship Management System</h1> <h2 class="masthead-subheading mb-0">Using PHP and MySQL Database</h2> <a href="registration.php" class="btn btn-primary btn-xl rounded-pill mt-5">User Signup</a> </div> </div> </header> <!-- Footer --> <footer class="py-5"> <div class="container"> <p class="m-0 text-center text-white small">Copyright © PHP - SCRMS <?= date("Y-m-d") ?></p> </div> <!-- /.container --> </footer> <!-- Bootstrap core JavaScript --> <script src="vendor/jquery/jquery.min.js"></script> <script src="vendor/bootstrap/js/bootstrap.bundle.min.js"></script> </body> </html> |
login PHP
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<?php session_start(); error_reporting(0); include("dbconnection.php"); if(isset($_POST['login'])) { $ret=mysqli_query($con,"SELECT * FROM user WHERE email='".$_POST['email']."' and password='".$_POST['password']."'"); $num=mysqli_fetch_array($ret); if($num>0) { $_SESSION['login']=$_POST['email']; $_SESSION['id']=$num['id']; $_SESSION['name']=$num['name']; $val3 =date("Y/m/d"); date_default_timezone_set("Asia/Calcutta"); $time=date("h:i:sa"); $tim = $time; $ip_address=$_SERVER['REMOTE_ADDR']; $geopluginURL='http://www.geoplugin.net/php.gp?ip='.$ip_address; $addrDetailsArr = unserialize(file_get_contents($geopluginURL)); $city = $addrDetailsArr['geoplugin_city']; $country = $addrDetailsArr['geoplugin_countryName']; ob_start(); system('ipconfig /all'); $mycom=ob_get_contents(); ob_clean(); $findme = "Physical"; $pmac = strpos($mycom, $findme); $mac=substr($mycom,($pmac+36),17); $ret=mysqli_query($con,"insert into usercheck(logindate,logintime,user_id,username,email,ip,mac,city,country)values('".$val3."','".$tim."','".$_SESSION['id']."','".$_SESSION['name']."','".$_SESSION['login']."','$ip_address','$mac','$city','$country')"); $extra="dashboard.php"; echo "<script>window.location.href='".$extra."'</script>"; exit(); } else { $_SESSION['action1']="Invalid username or password"; $extra="login.php"; echo "<script>window.location.href='".$extra."'</script>"; exit(); } } ?> <!DOCTYPE html> <html> <head> <meta http-equiv="content-type" content="text/html;charset=UTF-8" /> <meta charset="utf-8" /> <title>CRM | Login</title> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" /> <meta content="" name="description" /> <meta content="" name="author" /> <link href="assets/plugins/pace/pace-theme-flash.css" rel="stylesheet" type="text/css" media="screen"/> <link href="assets/plugins/boostrapv3/css/bootstrap.min.css" rel="stylesheet" type="text/css"/> <link href="assets/plugins/boostrapv3/css/bootstrap-theme.min.css" rel="stylesheet" type="text/css"/> <link href="assets/plugins/font-awesome/css/font-awesome.css" rel="stylesheet" type="text/css"/> <link href="assets/css/animate.min.css" rel="stylesheet" type="text/css"/> <link href="assets/css/style.css" rel="stylesheet" type="text/css"/> <link href="assets/css/responsive.css" rel="stylesheet" type="text/css"/> <link href="assets/css/custom-icon-set.css" rel="stylesheet" type="text/css"/> </head> <body class="error-body no-top"> <div class="container"> <div class="row login-container"> <div class="col-md-5"> <h2 class="text-center text-white"><strong>Sign in to CRM</strong></h2> <hr style="border-color:#ebe7e7"> <p class="text-center"> <a href="registration.php">Signup here</a> to create you account.</p> </div> <div class="col-md-5 "> <br> <p style="color:#F00"><?php echo $_SESSION['action1'];?><?php echo $_SESSION['action1']="";?></p> <form id="login-form" class="login-form" action="" method="post"> <p style="color: #F00"><?php echo $_SESSION['action1'];?><?php echo $_SESSION['action1']="";?></p> <div class="form-group"> <label for="email" class="control-label">Email</label> <input type="text" class="form-control rounded-0" id="email" name="email" required="required"> </div> <div class="form-group"> <label for="password" class="control-label">Password</label> <input type="password" class="form-control rounded-0" id="password" name="password" required="required"> </div> <div class="form-group text-center"> <button class="btn btn-primary btn-cons pull-right" name="login" type="submit">Login</button> </div> </form> </div> </div> </div> <script src="assets/plugins/jquery-1.8.3.min.js" type="text/javascript"></script> <script src="assets/plugins/bootstrap/js/bootstrap.min.js" type="text/javascript"></script> <script src="assets/plugins/pace/pace.min.js" type="text/javascript"></script> <script src="assets/plugins/jquery-validation/js/jquery.validate.min.js" type="text/javascript"></script> <script src="assets/js/login.js" type="text/javascript"></script> </body> </html> |
scrm_db SQL
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-- phpMyAdmin SQL Dump -- version 5.1.3 -- https://www.phpmyadmin.net/ -- -- Host: 127.0.0.1 -- Generation Time: Nov 29, 2022 at 07:02 AM -- Server version: 10.4.24-MariaDB -- PHP Version: 8.1.5 SET SQL_MODE = "NO_AUTO_VALUE_ON_ZERO"; START TRANSACTION; SET time_zone = "+00:00"; -- -- Database: `scrm_db` -- -- -------------------------------------------------------- -- -- Table structure for table `admin` -- CREATE TABLE `admin` ( `id` int(11) NOT NULL, `name` varchar(255) NOT NULL DEFAULT '', `password` varchar(255) NOT NULL DEFAULT '' ) ENGINE=MyISAM DEFAULT CHARSET=latin1; -- -- Dumping data for table `admin` -- INSERT INTO `admin` (`id`, `name`, `password`) VALUES (1, 'admin', 'admin123'); -- -------------------------------------------------------- -- -- Table structure for table `prequest` -- CREATE TABLE `prequest` ( `id` int(11) NOT NULL, `name` varchar(255) DEFAULT NULL, `email` varchar(255) DEFAULT NULL, `contactno` varchar(11) DEFAULT NULL, `company` varchar(255) DEFAULT NULL, `services` text DEFAULT NULL, `others` varchar(255) DEFAULT NULL, `query` longtext DEFAULT NULL, `status` tinyint(1) NOT NULL DEFAULT 0, `posting_date` date DEFAULT NULL, `remark` longtext DEFAULT NULL ) ENGINE=InnoDB DEFAULT CHARSET=latin1; -- -- Dumping data for table `prequest` -- INSERT INTO `prequest` (`id`, `name`, `email`, `contactno`, `company`, `services`, `others`, `query`, `status`, `posting_date`, `remark`) VALUES (1, 'Mark Cooper', 'mcooper@mail.com', '09123654789', 'Test Only', '[\\\"Service\\\\/Support Needed 101\\\",\\\"Service\\\\/Support Needed 102\\\",\\\"Service\\\\/Support Needed 103\\\",\\\"Service\\\\/Support Needed 106\\\",\\\"Service\\\\/Support Needed 108\\\"]', '', 'Sample only', 0, '2022-11-29', 'Sample remarks'); -- -------------------------------------------------------- -- -- Table structure for table `ticket` -- CREATE TABLE `ticket` ( `id` int(11) NOT NULL, `ticket_id` varchar(11) DEFAULT NULL, `email_id` varchar(300) DEFAULT NULL, `subject` varchar(300) DEFAULT NULL, `task_type` varchar(300) DEFAULT NULL, `prioprity` varchar(300) DEFAULT NULL, `ticket` longtext DEFAULT NULL, `attachment` varchar(300) DEFAULT NULL, `status` varchar(300) DEFAULT NULL, `admin_remark` longtext DEFAULT NULL, `posting_date` date DEFAULT NULL, `admin_remark_date` timestamp NULL DEFAULT current_timestamp() ON UPDATE current_timestamp() ) ENGINE=InnoDB DEFAULT CHARSET=latin1; -- -- Dumping data for table `ticket` -- INSERT INTO `ticket` (`id`, `ticket_id`, `email_id`, `subject`, `task_type`, `prioprity`, `ticket`, `attachment`, `status`, `admin_remark`, `posting_date`, `admin_remark_date`) VALUES (13, '6', 'mcooper@mail.com', 'My Samplle Ticket', 'Option 3', 'urgent(functional problem)', 'Sample Description of the ticket', NULL, 'closed', 'test', '2022-11-29', '2022-11-29 05:53:10'), (14, '7', 'mcooper@mail.com', 'Sample ticket 102', 'Option 4', 'non-urgent', 'Sample only', NULL, 'closed', 'done', '2022-11-29', '2022-11-29 05:53:52'); -- -------------------------------------------------------- -- -- Table structure for table `user` -- CREATE TABLE `user` ( `id` int(11) NOT NULL, `name` varchar(255) DEFAULT NULL, `email` varchar(255) DEFAULT NULL, `alt_email` varchar(255) DEFAULT NULL, `password` varchar(255) DEFAULT NULL, `mobile` varchar(255) DEFAULT NULL, `gender` varchar(255) DEFAULT NULL, `address` varchar(500) DEFAULT NULL, `status` int(11) DEFAULT NULL, `posting_date` timestamp NULL DEFAULT current_timestamp() ) ENGINE=MyISAM DEFAULT CHARSET=latin1; -- -- Dumping data for table `user` -- INSERT INTO `user` (`id`, `name`, `email`, `alt_email`, `password`, `mobile`, `gender`, `address`, `status`, `posting_date`) VALUES (1, 'Admin Administrator', 'info@mail.com', 'admin@mail.com', 'admin123', '1234567890', 'male', 'Block 6, Lot 14, 23 St., Here City, Down There, 2306 ', NULL, '2021-04-22 12:25:19'), (2, 'Mark Cooper', 'mcooper@mail.com', 'mcoop123@mail.com', 'mcooper1234', '09123654789', 'm', 'Sample Address only', NULL, '2022-11-29 03:28:28'); -- -------------------------------------------------------- -- -- Table structure for table `usercheck` -- CREATE TABLE `usercheck` ( `id` int(11) NOT NULL, `logindate` varchar(255) DEFAULT '', `logintime` varchar(255) DEFAULT '', `user_id` int(11) DEFAULT NULL, `username` varchar(255) DEFAULT NULL, `email` varchar(255) DEFAULT '', `ip` varbinary(16) DEFAULT NULL, `mac` varbinary(16) DEFAULT NULL, `city` varchar(255) DEFAULT NULL, `country` varchar(255) DEFAULT NULL ) ENGINE=MyISAM DEFAULT CHARSET=latin1; -- -- Dumping data for table `usercheck` -- INSERT INTO `usercheck` (`id`, `logindate`, `logintime`, `user_id`, `username`, `email`, `ip`, `mac`, `city`, `country`) VALUES (4, '2022/11/29', '09:36:21am', 2, 'Mark Cooper', 'mcooper@mail.com', 0x3a3a31, 0x30302d30422d32422d30322d36352d44, '', ''), (3, '2022/11/29', '09:01:36am', 2, 'Mark Cooper', 'mcooper@mail.com', 0x3a3a31, 0x30302d30422d32422d30322d36352d44, '', ''); -- -- Indexes for dumped tables -- -- -- Indexes for table `admin` -- ALTER TABLE `admin` ADD PRIMARY KEY (`id`); -- -- Indexes for table `prequest` -- ALTER TABLE `prequest` ADD PRIMARY KEY (`id`); -- -- Indexes for table `ticket` -- ALTER TABLE `ticket` ADD PRIMARY KEY (`id`); -- -- Indexes for table `user` -- ALTER TABLE `user` ADD PRIMARY KEY (`id`); -- -- Indexes for table `usercheck` -- ALTER TABLE `usercheck` ADD PRIMARY KEY (`id`); -- -- AUTO_INCREMENT for dumped tables -- -- -- AUTO_INCREMENT for table `admin` -- ALTER TABLE `admin` MODIFY `id` int(11) NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT for table `prequest` -- ALTER TABLE `prequest` MODIFY `id` int(11) NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=2; -- -- AUTO_INCREMENT for table `ticket` -- ALTER TABLE `ticket` MODIFY `id` int(11) NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=15; -- -- AUTO_INCREMENT for table `user` -- ALTER TABLE `user` MODIFY `id` int(11) NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=3; -- -- AUTO_INCREMENT for table `usercheck` -- ALTER TABLE `usercheck` MODIFY `id` int(11) NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=5; COMMIT; |