Develop a DMS: Create a software application to manage and track donations for organizations, charities, or causes.
Features and Functionality: Implement essential features for donation collection, donor management, and reporting.
User Experience: Ensure the system is user-friendly for donors, administrators, and staff.
2. Functional Scope
Donor Management:
Donor Profiles: Maintain detailed profiles with contact information, donation history, and preferences.
Account Management: Manage donor accounts, including registration, updates, and deactivation.
Donation Processing:
Online Donations: Provide a secure platform for donors to make online contributions using various payment methods (e.g., credit/debit cards, bank transfers).
Donation Tracking: Track and record donations, including amounts, dates, and donor details.
Recurring Donations: Allow donors to set up and manage recurring donations.
Campaign Management:
Create Campaigns: Set up donation campaigns or fundraising events with details like goals, deadlines, and descriptions.
Track Progress: Monitor campaign progress, including total donations received and goals achieved.
Receipt and Acknowledgement:
Generate Receipts: Automatically generate and send donation receipts to donors for tax purposes and acknowledgment.
Thank You Messages: Send personalized thank-you messages or emails to donors.
Reporting and Analytics:
Donation Reports: Generate reports on donation metrics such as total donations, donor demographics, and campaign performance.
Financial Reports: Provide financial summaries and breakdowns for budgeting and planning purposes.
User Management:
Roles and Permissions: Define user roles (e.g., admin, campaign manager, donor) with specific access levels and permissions.
User Accounts: Manage user accounts and access rights.
Security and Compliance:
Data Security: Ensure secure handling of donor data and payment information, including encryption and compliance with regulations like GDPR or PCI DSS.
Backup: Implement regular backups to protect against data loss.
Integration:
Payment Gateways: Integrate with payment gateways to handle transactions securely.
CRM Systems: Optionally integrate with customer relationship management systems for enhanced donor engagement.
3. Technical Scope
Technology Stack: Choose appropriate technologies for development, such as programming languages (e.g., Python, JavaScript), frameworks (e.g., Django, Angular), and databases (e.g., MySQL, PostgreSQL).
Platform: Web-based application with potential for mobile compatibility.
4. Design Considerations
User Interface (UI): Develop a clean, intuitive, and responsive UI for managing donations, campaigns, and donor interactions.
User Experience (UX): Ensure the system is accessible and easy to use for all types of users, including donors and administrators.
5. Project Deliverables
Prototype: A working model demonstrating core functionalities like donation processing, donor management, and campaign tracking.
Documentation: Comprehensive user manuals, technical documentation, and a final project report.
Presentation: A presentation to showcase the system’s features, capabilities, and benefits.
6. Timeline and Milestones
Planning and Research: Conduct initial research, gather requirements, and plan the project.
Design Phase: Create UI/UX designs and define system architecture.
Development Phase: Implement core features, integrate components, and conduct unit testing.
Testing Phase: Perform thorough testing, including user testing, bug fixing, and quality assurance.
Deployment and Review: Deploy the system, review project outcomes, and gather feedback.
7. Exclusions
Advanced Features: Consider excluding advanced features like AI-driven donor insights or complex integration with multiple third-party systems unless they are essential.
Multi-Currency Support: Focus on a single currency initially, with multi-currency support as a potential future enhancement.
8. Constraints and Assumptions
Budget Constraints: Adhere to any budget limitations for tools, technologies, and resources.
Time Constraints: Complete the project within the academic timeframe.
Technical Constraints: Use technologies and tools that are feasible within the project’s scope and team expertise.
9. Evaluation Criteria
Functionality: How well does the system meet the specified requirements and manage donations effectively?
Usability: Is the system user-friendly and efficient for all types of users?
Performance: How well does the system handle concurrent users and donation processing tasks?
Documentation: Quality and completeness of user guides and technical documentation.