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Functional Requirements
- User Management:
- Alumni Registration:
- Allow alumni to create and update their profiles, including personal details, contact information, education history, and professional experience.
- Admin Management:
- Admins should be able to manage user accounts, including adding, editing, or deactivating alumni profiles.
- Role-Based Access Control:
- Implement different access levels for alumni, administrators, and staff, with permissions based on roles (e.g., event organizers, fundraisers).
- Alumni Directory:
- Search and Filter:
- Provide search and filtering options to find alumni based on criteria such as name, graduation year, location, and profession.
- Directory Display:
- Display alumni profiles with key information, such as name, graduation year, current occupation, and contact details.
- Event Management:
- Event Creation:
- Allow admins and event organizers to create and manage alumni events, including reunions, networking events, and seminars.
- Event Registration:
- Enable alumni to register for events online and manage their registrations (e.g., RSVP, cancel).
- Event Notifications:
- Send email or in-app notifications to alumni about upcoming events, registration confirmations, and reminders.
- Communication and Engagement:
- Newsletters:
- Allow admins to create and send newsletters or updates to alumni about school news, upcoming events, and other relevant information.
- Message System:
- Implement a messaging system for direct communication between alumni and the institution or between alumni themselves.
- Surveys and Feedback:
- Create and distribute surveys to gather feedback from alumni on various topics, including events, programs, and alumni services.
- Fundraising and Donations:
- Donation Management:
- Allow alumni to make donations online and track their donation history.
- Fundraising Campaigns:
- Create and manage fundraising campaigns, track progress, and manage donor information.
- Donation Receipts:
- Generate and send receipts for donations, including tax-deductible information.
- Career Services:
- Job Listings:
- Provide a job board where employers can post job opportunities and alumni can view and apply for jobs.
- Career Counseling:
- Offer career counseling services or resources to help alumni with career development.
- Alumni Groups and Networks:
- Group Creation:
- Allow alumni to create and join groups based on common interests, regions, or professional fields.
- Group Management:
- Provide tools for group leaders to manage group activities, communications, and membership.
- Data Management:
- Data Import/Export:
- Support importing and exporting alumni data in various formats (e.g., CSV, Excel) for integration with other systems or backup.
- Data Integrity:
- Implement mechanisms to ensure the accuracy and consistency of alumni data across the system.
- Reporting and Analytics:
- Alumni Statistics:
- Generate reports on alumni demographics, engagement levels, event attendance, and donation history.
- Custom Reports:
- Allow admins to create custom reports based on specific criteria and export them in various formats.
- Mobile and Web Access:
- Responsive Design:
- Ensure the system is accessible and functional across different devices, including desktops, tablets, and smartphones.
- Mobile App:
- Provide a mobile application for alumni to access their profiles, register for events, and receive notifications.
- Integration with External Systems:
- Social Media Integration:
- Allow integration with social media platforms for easier communication and event promotion.
- Payment Gateway Integration:
- Integrate with payment gateways for processing donations and event registrations.
- Security and Privacy:
- Data Protection:
- Implement security measures to protect alumni data, including encryption, access controls, and secure authentication methods.
- Privacy Settings:
- Allow alumni to control the visibility of their personal information and communication preferences.
Non-Functional Requirements
- Performance:
- The system should handle a large number of concurrent users, especially during peak times (e.g., event registrations).
- Response times for critical operations (e.g., profile updates, event registrations) should be under 2-3 seconds.
- Scalability:
- The system should be scalable to accommodate increasing numbers of alumni, events, and data as the institution’s alumni base grows.
- Support for cloud-based infrastructure to enable scalability and high availability.
- Security:
- Implement robust security measures, including data encryption, secure authentication, and regular security audits.
- Ensure compliance with data protection regulations (e.g., GDPR, CCPA) to protect alumni privacy.
- Reliability:
- Ensure an uptime of at least 99.9% to support continuous operations.
- Implement redundancy and failover mechanisms to ensure system availability even during hardware failures or network issues.
- Usability:
- Provide an intuitive user interface that is easy to navigate for all user types (alumni, admins, event organizers).
- Ensure a consistent user experience across all devices, including desktops, tablets, and smartphones.
- Include help documentation, FAQs, and customer support features.
- Maintainability:
- The system should be modular, allowing for easy updates, maintenance, and integration of new features.
- Ensure that the codebase is well-documented to facilitate future development and troubleshooting.
- Compliance:
- Ensure the system complies with relevant data protection regulations and educational institution policies.
- Implement features that allow users to manage their data, including consent, access, and deletion requests.
- Availability:
- The system should be available 24/7 with minimal planned downtime for maintenance.
- Use load balancing and other techniques to ensure consistent performance even during peak usage.
- Interoperability:
- The system should integrate seamlessly with existing institutional systems, such as CRM systems, email platforms, and payment gateways.
- Support standard data formats (e.g., CSV, XML, JSON) for importing and exporting data.
- Data Integrity:
- Ensure the accuracy and consistency of data across the system, particularly for alumni profiles, event registrations, and donations.
- Implement transaction management to maintain data integrity during concurrent operations.
- Response Time:
- Critical operations like profile updates, event registrations, and donation processing should complete within 2-3 seconds.
- More complex tasks, such as report generation or bulk data processing, should complete within 5-10 seconds.
- Auditability:
- Maintain detailed logs of all significant actions (e.g., profile updates, donation transactions) for audit purposes.
- Provide audit trails for monitoring user activities and ensuring compliance with regulatory standards.