Functional requirements of Marriage Hall Booking System with non-functional

Functional Requirements

1. User Authentication and Authorization
   • Allow users (e.g., customers, hall managers, administrators) to create accounts, log in, and manage their profiles.
   • Implement role-based access control to manage permissions based on user roles (e.g., admin, hall manager, customer).
2. Hall Management
   • Enable hall managers to create and manage hall profiles, including details such as location, capacity, facilities, and pricing.
   • Allow hall managers to set availability and manage booking schedules.
3. Booking Management
   • Allow customers to search for available halls based on criteria such as date, location, capacity, and amenities.
   • Enable customers to book halls online, including selecting dates, specifying requirements, and providing event details.
4. Reservation Confirmation and Payments
   • Provide confirmation of bookings to customers and hall managers via email, SMS, or in-app notifications.
   • Support various payment methods (e.g., credit/debit cards, online payment gateways) for booking fees and deposits.
   • Manage payment processing, refunds, and receipts.
5. Booking Calendar and Scheduling
   • Display an interactive calendar showing hall availability and booked dates.
   • Allow hall managers to view and manage upcoming events, including rescheduling or canceling bookings if necessary.
6. Event Management
   • Provide tools for managing event details such as setup times, guest lists, catering requirements, and special requests.
   • Allow customers to update event details and communicate special requests to hall managers.
7. Notifications and Alerts
   • Send notifications to customers and hall managers about booking confirmations, upcoming events, and payment reminders.
   • Allow users to customize notification preferences and alert settings.
8. Reviews and Ratings
   • Enable customers to leave reviews and ratings for halls based on their experience.
   • Provide tools for hall managers to respond to feedback and manage reviews.
9. Reporting and Analytics
   • Generate reports on booking metrics, revenue, customer demographics, and hall usage.
   • Provide analytics on trends, booking patterns, and performance indicators for administrators and hall managers.
10. Integration with External Systems
    • Integrate with external systems such as payment gateways, email platforms, and calendar applications.
    • Support API integration for extending system capabilities and connecting with third-party services.
11. User Interface and Experience
    • Provide an intuitive and user-friendly interface for browsing hall options, making bookings, and managing events.
    • Ensure ease of navigation and accessibility features for users with different needs and abilities.
12. Security and Privacy
    • Protect user data, including personal and payment information, with encryption and secure access controls.
    • Implement measures to prevent unauthorized access, data breaches, and misuse of information.
13. Documentation and Support
    • Provide user manuals, help guides, and support resources for troubleshooting and training.
    • Offer technical support for system issues and user assistance.

Non-Functional Requirements

1. Performance
   • Ensure quick load times for hall search, booking processes, and payment transactions.
   • Handle high volumes of concurrent users and booking requests efficiently.
2. Scalability
   • Support the addition of new features, halls, and users as the system grows.
   • Scale to accommodate increasing data volumes, user traffic, and booking requests.
3. Reliability
   • Ensure high system availability with minimal downtime, especially during peak booking periods.
   • Implement backup and recovery procedures to protect data and ensure business continuity.
4. Security
   • Protect user data with encryption and secure access controls.
   • Implement measures to prevent unauthorized access, data breaches, and financial fraud.
5. Usability
   • Provide an intuitive and user-friendly interface for searching halls, making bookings, and managing events.
   • Ensure ease of navigation and accessibility features for users with different needs and abilities.
6. Maintainability
   • Design the system for easy updates, maintenance, and troubleshooting.
   • Provide clear documentation for system administrators, developers, and support personnel.
7. Compatibility
   • Ensure compatibility with various devices (e.g., desktops, tablets, smartphones) and web browsers.
   • Support integration with different operating systems and platforms for a seamless user experience.
8. Data Integrity
   • Ensure accuracy and consistency of booking details, payment records, and hall information.
   • Implement validation checks and error-handling mechanisms to maintain data quality.
9. Support and Documentation
   • Provide comprehensive user manuals, help guides, and support resources for troubleshooting and training.
   • Offer technical support for system issues and maintenance.
10. Auditability
    • Maintain logs of system activity, booking management, and payment transactions for auditing purposes.
    • Provide audit trails for booking changes, user actions, and system access.