Utility Service Provider Project SRS Documentation

Introduction

This Service provider application is an android base application and  its purpose is to provide the users with efficient services online. The application will allow the user to login and look for the related service section to hire the help. The application will also allow the service providers to register and make a profile so that they are easy to find and contacted accordingly. This application is beneficial for both customers and service providers because it will efficiently get the job done and is a better market place for the service providers. The application will help in services that are as small as an electrician job and as big as a housing project planner etc.

This application  will have a user friendly interface so that it is easy to understand and  people with very less mobile knowledge can also use it easily. The main purpose of this application is to erase the need to physically go somewhere to get some help, why go somewhere to hire someone when it’s all just one click away.

  • Proposed System

The users of this system will register themselves when they install the application.

In technology, People are finding efficient ways of doing things and our purpose is to help them make easy decisions with the help of a single application. E service provider application will help the users to hire professional help in just a matter of seconds with its user friendly interface and it’s efficient response time. This application will help users, save time, cost and all the physical effort needed to seek professional help.

  • Scope of Proposed System

In technology, People are finding efficient ways of doing things and our purpose is to help them make easy decisions this era of modern with the help of a single application service provider application will help the users to hire professional help in just a matter of seconds with its user friendly interface and it’s efficient response time. This application will help users, save time, cost and all the physical effort needed to seek professional help.

  • Expected Outcome

This service provider application is expected to be efficient  in providing services.

The application is expected to be a platform useful for both service providers and clients.

A lot of time is also saved.

  • Main Module
  1. User can register.
  2. User chose the service.
  3. Customer can place order,
  4. User can check the required Service Provider.
  5. User can login to view services and place order.

Back ground and existing system

Current applications, such as careem which is a mobile application for the taxi service, it contacts the nearest cab driver, although it does not tell how far is it or how many other cab drivers are available. And not only careem but many other applications leave a certain amount of information unaccounted for.

In South Africa, there are high expectations of government in respect to improved delivery of service and of closer consultation with citizens. Such expectations are not unique in this country, and  there is also  a need for governments to recognize that the implementation of e-government systems and e-services affords them the opportunity to enhance service delivery and good governance. To implement that, Programs such as ‘ Batho Pele portal’ and ‘ e-Natis system’ were made to grant applications from  remote sites, and a large number of departmental information websites.

 IRS 1998 , According to it all tax returns would be paid electronically and its goal was that by the year 2007, 80 percent of all tax returns should be filed electronically.

Even in current era of time,  people go to the service provider shops and request them to do their job which is a time taking and hectic phenomenon but now days, a need for such kind of e-system has become unavoidable which provide such service over the click as per user time availability. We actually gain a lot of benefits from them.

Purpose

  1. To overcome the existing problems
  2.  To preserve maintain the system data
  3.  To prevent duplication of data, ambiguity and ensure the accuracy of the system
  4.  To ensure Integrity, security and reliability of the system
  5.  Get feedback for quality service
  6.  Order Intimation to customer and worker

More material on Utility Service Provider Project

  1. Utility Service Provider Project SRS Documentation
  2. Functional Requirements of Utility Service Provider

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