Functional -Non Functional requirements for pizza shop management system

Functional requirements for pizza shop management system

1. Order Management:
   • The system should allow staff to input and manage customer orders efficiently.
   • Differentiate between dine-in, takeout, and delivery orders.
   • Provide options for customization of pizza toppings, crust types, and other menu items.
2. Menu Management:
   • Enable easy addition, modification, and removal of menu items.
   • Categorize menu items (appetizers, pizzas, desserts, etc.).
   • Display prices and any ongoing promotions.
3. Inventory Management:
   • Track and manage ingredient inventory levels in real-time.
   • Generate alerts for low stock levels and automatic reordering when necessary.
   • Integrate with suppliers to update inventory based on deliveries.
4. Employee Management:
   • Create and manage employee profiles with roles and permissions.
   • Track working hours and generate payroll reports.
   • Allow staff clock-in and clock-out functionalities.
5. Customer Management:
   • Maintain a customer database with order history.
   • Support customer accounts for loyalty programs and promotions.
   • Allow customers to create profiles for quick and easy ordering.
6. Delivery Management:
   • Assign and track delivery orders to drivers.
   • Provide real-time tracking for customers.
   • Optimize delivery routes for efficiency.
7. Payment Processing:
   • Support various payment methods (cash, credit cards, online payments).
   • Ensure secure payment transactions.
   • Generate and print receipts for customers.
8. Reporting and Analytics:
   • Generate reports on sales, inventory, and employee performance.
   • Provide insights into popular menu items and customer preferences.
   • Analyze delivery times and customer feedback.
9. Table Reservation (if applicable):
   • Allow customers to reserve tables for dine-in.
   • Provide a visual representation of table availability.
10. Security and Authentication:
    • Implement secure login for employees with different access levels.
    • Protect customer information and transaction data.
    • Regularly update and maintain system security.
11. Notification System:
    • Send order confirmation emails or SMS to customers.
    • Notify staff of new orders, low inventory, or other critical updates.
12. Integration with POS Systems:
    • Integrate with Point-of-Sale systems for seamless transactions.
    • Ensure synchronization of data between the Pizza Hut Management System and POS.
13. Mobile-Friendly Interface:
    • Design a responsive and user-friendly interface accessible from various devices.
    • Develop a mobile app for customers to place orders and track deliveries.
14. Promotions and Discounts:
    • Allow the creation and management of promotions and discounts.
    • Apply discounts automatically based on predefined rules.
15. Feedback and Ratings:
    • Collect customer feedback on orders and overall experience.
    • Display ratings and reviews for menu items and delivery service.

Non Functional requirements for pizza hut management system

1. Performance:
   • The system should respond to user requests within two seconds.
   • Support a minimum of 1000 simultaneous users during peak hours.
   • Handle a minimum of 500 orders per hour.
2. Scalability:
   • The system should easily scale to accommodate an increase in the number of users, menu items, and orders.
3. Reliability:
   • The system should have a 99.9% uptime.
   • Implement regular backups to prevent data loss.
4. Availability:
   • The system should be available 24/7 for order placement and management.
5. Security:
   • Use encryption for sensitive data, including customer information and payment details.
   • Implement secure user authentication and authorization mechanisms.
   • Conduct regular security audits and vulnerability assessments.
6. Usability:
   • Ensure a user-friendly and intuitive interface for both employees and customers.
   • Provide training materials for staff on system usage.
7. Compatibility:
   • The system should be compatible with popular web browsers (Chrome, Firefox, Safari, etc.).
   • Support integration with various POS systems and payment gateways.
8. Maintainability:
   • Design the system with modular and well-documented code for ease of maintenance.
   • Implement version control for software updates and changes.
9. Portability:
   • Ensure that the system can be deployed on various platforms (Windows, Linux, etc.).
   • Design mobile apps for cross-platform compatibility (iOS, Android).
10. Scalability:
    • The system should handle an increase in data volume as the business expands.
    • Support the addition of new features and modules without significant reengineering.
11. Data Backup and Recovery:
    • Regularly back up data and implement a robust data recovery plan.
    • Ensure quick recovery in case of system failures or data loss.
12. Compliance:
    • Adhere to relevant industry standards and regulations (e.g., data protection laws, payment card industry standards).
    • Ensure compliance with health and safety regulations if applicable.
13. Performance Monitoring:
    • Implement monitoring tools to track system performance and identify bottlenecks.
    • Set up alerts for abnormal system behavior or performance degradation.
14. Response Time:
    • Define and adhere to specific response time requirements for different system functions (e.g., order processing, inventory updates).
15. Capacity Planning:
    • Conduct regular capacity planning to anticipate and address future resource requirements.