Functional -Non Functional requirements for pizza shop management system

Functional requirements for pizza shop management system

  1. Order Management:
    • The system should allow staff to input and manage customer orders efficiently.
    • Differentiate between dine-in, takeout, and delivery orders.
    • Provide options for customization of pizza toppings, crust types, and other menu items.
  2. Menu Management:
    • Enable easy addition, modification, and removal of menu items.
    • Categorize menu items (appetizers, pizzas, desserts, etc.).
    • Display prices and any ongoing promotions.
  3. Inventory Management:
    • Track and manage ingredient inventory levels in real-time.
    • Generate alerts for low stock levels and automatic reordering when necessary.
    • Integrate with suppliers to update inventory based on deliveries.
  4. Employee Management:
    • Create and manage employee profiles with roles and permissions.
    • Track working hours and generate payroll reports.
    • Allow staff clock-in and clock-out functionalities.
  5. Customer Management:
    • Maintain a customer database with order history.
    • Support customer accounts for loyalty programs and promotions.
    • Allow customers to create profiles for quick and easy ordering.
  6. Delivery Management:
    • Assign and track delivery orders to drivers.
    • Provide real-time tracking for customers.
    • Optimize delivery routes for efficiency.
  7. Payment Processing:
    • Support various payment methods (cash, credit cards, online payments).
    • Ensure secure payment transactions.
    • Generate and print receipts for customers.
  8. Reporting and Analytics:
    • Generate reports on sales, inventory, and employee performance.
    • Provide insights into popular menu items and customer preferences.
    • Analyze delivery times and customer feedback.
  9. Table Reservation (if applicable):
    • Allow customers to reserve tables for dine-in.
    • Provide a visual representation of table availability.
  10. Security and Authentication:
    • Implement secure login for employees with different access levels.
    • Protect customer information and transaction data.
    • Regularly update and maintain system security.
  11. Notification System:
    • Send order confirmation emails or SMS to customers.
    • Notify staff of new orders, low inventory, or other critical updates.
  12. Integration with POS Systems:
    • Integrate with Point-of-Sale systems for seamless transactions.
    • Ensure synchronization of data between the Pizza Hut Management System and POS.
  13. Mobile-Friendly Interface:
    • Design a responsive and user-friendly interface accessible from various devices.
    • Develop a mobile app for customers to place orders and track deliveries.
  14. Promotions and Discounts:
    • Allow the creation and management of promotions and discounts.
    • Apply discounts automatically based on predefined rules.
  15. Feedback and Ratings:
    • Collect customer feedback on orders and overall experience.
    • Display ratings and reviews for menu items and delivery service.

Non Functional requirements for pizza hut management system

  1. Performance:
    • The system should respond to user requests within two seconds.
    • Support a minimum of 1000 simultaneous users during peak hours.
    • Handle a minimum of 500 orders per hour.
  2. Scalability:
    • The system should easily scale to accommodate an increase in the number of users, menu items, and orders.
  3. Reliability:
    • The system should have a 99.9% uptime.
    • Implement regular backups to prevent data loss.
  4. Availability:
    • The system should be available 24/7 for order placement and management.
  5. Security:
    • Use encryption for sensitive data, including customer information and payment details.
    • Implement secure user authentication and authorization mechanisms.
    • Conduct regular security audits and vulnerability assessments.
  6. Usability:
    • Ensure a user-friendly and intuitive interface for both employees and customers.
    • Provide training materials for staff on system usage.
  7. Compatibility:
    • The system should be compatible with popular web browsers (Chrome, Firefox, Safari, etc.).
    • Support integration with various POS systems and payment gateways.
  8. Maintainability:
    • Design the system with modular and well-documented code for ease of maintenance.
    • Implement version control for software updates and changes.
  9. Portability:
    • Ensure that the system can be deployed on various platforms (Windows, Linux, etc.).
    • Design mobile apps for cross-platform compatibility (iOS, Android).
  10. Scalability:
    • The system should handle an increase in data volume as the business expands.
    • Support the addition of new features and modules without significant reengineering.
  11. Data Backup and Recovery:
    • Regularly back up data and implement a robust data recovery plan.
    • Ensure quick recovery in case of system failures or data loss.
  12. Compliance:
    • Adhere to relevant industry standards and regulations (e.g., data protection laws, payment card industry standards).
    • Ensure compliance with health and safety regulations if applicable.
  13. Performance Monitoring:
    • Implement monitoring tools to track system performance and identify bottlenecks.
    • Set up alerts for abnormal system behavior or performance degradation.
  14. Response Time:
    • Define and adhere to specific response time requirements for different system functions (e.g., order processing, inventory updates).
  15. Capacity Planning:
    • Conduct regular capacity planning to anticipate and address future resource requirements.

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